TrustIndex
0
Ranking
#5
in Home Services
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Echo Glass has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Echo Glass across 5 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Echo Glass in Craigavon have recently made me a simple square table top, shatterproof with rounded edges and corners. No fuss no drama just an honest to goodness job done.... despite local power stumbling blocks, made a plan. Don't need glass often but when I do, I know where I'll be heading.
1 reviews | Active since Jan 2020
Echo Glass in Craigavon have recently made me a simple square table top, shatterproof with rounded edges and corners. No fuss no drama just an honest to goodness job done.... despite local power stumbling blocks, made a plan. Don't need glass often but when I do, I know where I'll be heading.
1 reviews | Active since Jan 2020
I recently dealt with Carol of Echo Glass Fourways. On 1st April I confirmed the order for 9 x pieces of glass for a door with 9 glass panels each 188mm x 325mm. SMALL! Carole claimed she did not have such BIG glass and needed to order and I could collect on Friday 4th. On Friday I went to Carols premises at Thatchers Corner Witkoppen Road - which is nothing more than a tiny seedy secondhand JUNK shop. Not the smart photo seen the their adverts Carol was there and had some crazy story that they had had no electricity for 3 days and was unable to cut the glass. I told her it was urgent that I get it by 10:00 the next morning as I had a carpenter coming in to install the door. She phoned someone and said: CUT THE GLASS NOW. I wondered how they were suddenly now able to cut the glass without electricity. At 10:00 the next morning I arrived at the seedy little shop to be told Carol was not there. But her daughter was! Carols phone was turned off. I told the daughter to tell her mother to cancel the order as I had to have the glass NOW and was going to buy it elsewhere. And to return my money as she had not even cut the glass. Miraculously Carol appeared and said she was just going to the bank and then she would go home and get the glass cut and bring it back. I said NO - I had to get the glass before all the other suppliers closed for the day. She said her phone was dead because she could not charge it due to no electricity at home. (why she could not charge it at the shop when she was there I had to wonder) I also asked how without electricity she was now able to cut the glass. She said she did not need electricity to cut the glass!!!!!! To this day I have not got my money back and no doubt Carol continues to fleece people. BUYERS BEWARE
1 reviews | Active since Jan 2020
I recently dealt with Carol of Echo Glass Fourways. On 1st April I confirmed the order for 9 x pieces of glass for a door with 9 glass panels each 188mm x 325mm. SMALL! Carole claimed she did not have such BIG glass and needed to order and I could collect on Friday 4th. On Friday I went to Carols premises at Thatchers Corner Witkoppen Road - which is nothing more than a tiny seedy secondhand JUNK shop. Not the smart photo seen the their adverts Carol was there and had some crazy story that they had had no electricity for 3 days and was unable to cut the glass. I told her it was urgent that I get it by 10:00 the next morning as I had a carpenter coming in to install the door. She phoned someone and said: CUT THE GLASS NOW. I wondered how they were suddenly now able to cut the glass without electricity. At 10:00 the next morning I arrived at the seedy little shop to be told Carol was not there. But her daughter was! Carols phone was turned off. I told the daughter to tell her mother to cancel the order as I had to have the glass NOW and was going to buy it elsewhere. And to return my money as she had not even cut the glass. Miraculously Carol appeared and said she was just going to the bank and then she would go home and get the glass cut and bring it back. I said NO - I had to get the glass before all the other suppliers closed for the day. She said her phone was dead because she could not charge it due to no electricity at home. (why she could not charge it at the shop when she was there I had to wonder) I also asked how without electricity she was now able to cut the glass. She said she did not need electricity to cut the glass!!!!!! To this day I have not got my money back and no doubt Carol continues to fleece people. BUYERS BEWARE
1 reviews | Active since Jan 2020
Worst service I've experienced in my life!!!! First engagement was on 23 January 2025. Till today, after having to pay twice, the job is still not complete. Their comments quoted : “Good morning we have ordered the glass it does take 10 to 15 working days we have asked them to prioritise it. Hopefully it will be ready next Friday and we can installed, for some reason not sure where we heard white translusant that is quicker turnaround. Tamiek is new and so are we so please bare with us i thought she communicated this with you regards Carol” “Hi sorry Jacob i went to shower after i messaged you, yes i agree , however i didn't know the double glazing and white translucent was 2 different glasses, we are learning from our drivers and installers, regards Carol” So they have no idea what they are doing but their customers have to fit the bill for their learning experience. Very disappointed. STAY AWAY
1 reviews | Active since Jan 2020
Worst service I've experienced in my life!!!! First engagement was on 23 January 2025. Till today, after having to pay twice, the job is still not complete. Their comments quoted : “Good morning we have ordered the glass it does take 10 to 15 working days we have asked them to prioritise it. Hopefully it will be ready next Friday and we can installed, for some reason not sure where we heard white translusant that is quicker turnaround. Tamiek is new and so are we so please bare with us i thought she communicated this with you regards Carol” “Hi sorry Jacob i went to shower after i messaged you, yes i agree , however i didn't know the double glazing and white translucent was 2 different glasses, we are learning from our drivers and installers, regards Carol” So they have no idea what they are doing but their customers have to fit the bill for their learning experience. Very disappointed. STAY AWAY
1 reviews | Active since Jan 2020
Johannesburg North. I have used Echo Glass 3 times now and every time I have received prompt; well-priced and generally superb service. Shaun (operations) and Monique (admin) are excellent at what they do. I will only use Echo Glass for my window requirements for my home.
1 reviews | Active since Jan 2020
Johannesburg North. I have used Echo Glass 3 times now and every time I have received prompt; well-priced and generally superb service. Shaun (operations) and Monique (admin) are excellent at what they do. I will only use Echo Glass for my window requirements for my home.
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