Insurance issues

Iam very furious with this company as one of their truck drivers crashed into my car on the 31st of March 2022..... he admitted to his negligence on the accident scene and accident statement report and the company agreed to pay for all the damages including towing...iam pregnant and in no condition to stress these people have not made any contacts with me iam the one calling them daily to follow up most of the days the phones are not answered...they gave me their claims department number which has never been picked up since I tried calling them . I did mention that I use the car for work as my job requires me to have my own transportation bcoz I travel . My frustrations are not the car isnt fixed but the fact that they make no means of contacting stresses me out the most. I need my car fixed as soon as today its not even an engine issue just the body and on the the wheels that shouldn't take a month for them to atleast make contact.