ECOSERV Landscaping *******

I recruited a company called Ecoserv which I found on a Facebook Group. The owner, Lev Govendor messaged my inbox directly to come quote. When he came, he was what appeared to be so honest. He quoted on a job that he told me would take 2-3 days max. I paid him in FULL stupidly on the quote he provided to do the job based on a video and pictures I sent him. On the day he was due to lay grass and complete job, he arrived at after 2.30pm, dropped an ******* worker here and arrived back at 4pm to frantically try lay 50sq m of grass. The job was shoddily done with 'patches' to which he assured me was manure. There was not enough grass to cover the space and he assured me he would be back the following week to complete the job as he had work in a well known estate in my area. He never came the first week. The now second week, my messages to him became frantic as he hadn't honoured his commitment and the 'patches' in the grass were creating chaos with the 2 dogs I practically keep inside all day to avoid mud all over my house and them catching themselves on the unfilled areas. I expressed this to him, sent videos and on Monday this week more promises. After requesting a refund today, 2 weeks later, he told me I can find another contractor because I told him this is not of integrity. I rent my property and this job was money I saved for a property I don't even own. He knew this as well. He refused to refund or complete job so in essence stole my money. please don't use ECOSERV for any landscaping work. They are *******, unreliable and unprofessional!