This just never happens to me!

Okay, so I bought a pair of Edifier wireless earbuds (TWS5) on the Takealot Black Friday sale last year and I must say I was very happy with the quality when I got them. I am a musician and I used them on a daily basis. The sound quality is good and the buds seal in my ear so nicely that it offers a type of noise cancelation, which makes listening great. The only gripe I have about the earbuds is that the right earbud does not work without the left. After 6 and a half months, all of a sudden the left ear bud went down to only 3 minutes of battery life and I can’t continue using the right earbud, because it does not work without the left earbud. I contacted Takealot to ask for a new pair only to find that Takealot only offers a 6 month warranty. I feel like crying because I am only 2 weeks over the 6 month warranty. I then tried to find someone in Cape Town to fix them for me and whilst I was searching I came across the Edifier international website and I see they offer a 1 year warranty. Now I am thinking there is no way the international Edifier will attend to me, because that just never happens, but low and behold the international Edifier team gets hold of me and politely says that they are sorry the earbuds failed and that they will contact Edifier South Africa to get me a new pair. After a few days Edifier SA calls me to ask for my address and two days after that a brand new pair of earbuds gets delivered to my front door. These kinds of things just never happen to me, so THANK YOU EDIFIER!!! You guys really made me so happy!