EDP ATTORNEYS
1|1 reviews
MM
Mponeng M
1 reviews | Active since Member
17 Jul 2023, 13:54
Bad service by Attorneys
I sold my house and this company lawyers took over ,their services was the most poor service I've never come across in my life ,I had to push for everything ,they would go days without updates ,they would just make the process slow on purpose and I don't know why or maybe it was because the house was cheap I don't know ,so now we are at the final stages of the house ,I Falsey told that payment has been done yesterday already and only to find out that it hasn't even been made today ,what kind of lawyers are are giving false information to client am really not happy with this lawyers ,poor services ,false information especially with fees .the disrespect I got from this company is bad and I hope whoever the owner of this company takes further steps of this company with regards to the bad service
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Replies (60)EDP ATTORNEYS's replyOfficial
17 Jul 2023, 14:06Thank you for taking the time to share your feedback with us. We appreciate your input and value your experience as our customer. However, we would like to clarify that the information provided in your review is not correct.
We understand that misunderstandings can occur, and we apologize if there was any confusion. To address your concerns more effectively, we kindly request you to refer to the email correspondence we had regarding your recent interaction with our firm.
In that email, and telephonic communication we outlined the entire process and gave timelines in an attempt to resolve the issues you raised.. We believe that the information provided will give you a more accurate representation of the service you received.
We genuinely strive to provide excellent customer service and want to ensure that all our customers have a positive experience. If you have any further questions or require additional assistance, please don't hesitate to reach out to us directly via email or phone. We are here to help and resolve any outstanding concerns you may have.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and look forward to the opportunity to serve you better in the future.
We understand that misunderstandings can occur, and we apologize if there was any confusion. To address your concerns more effectively, we kindly request you to refer to the email correspondence we had regarding your recent interaction with our firm.
In that email, and telephonic communication we outlined the entire process and gave timelines in an attempt to resolve the issues you raised.. We believe that the information provided will give you a more accurate representation of the service you received.
We genuinely strive to provide excellent customer service and want to ensure that all our customers have a positive experience. If you have any further questions or require additional assistance, please don't hesitate to reach out to us directly via email or phone. We are here to help and resolve any outstanding concerns you may have.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and look forward to the opportunity to serve you better in the future.
Best regards,
EDP ATTORNEYS's reply17 Jul 2023, 14:06
Official
Thank you for taking the time to share your feedback with us. We appreciate your input and value your experience as our customer. However, we would like to clarify that the information provided in your review is not correct.
We understand that misunderstandings can occur, and we apologize if there was any confusion. To address your concerns more effectively, we kindly request you to refer to the email correspondence we had regarding your recent interaction with our firm.
In that email, and telephonic communication we outlined the entire process and gave timelines in an attempt to resolve the issues you raised.. We believe that the information provided will give you a more accurate representation of the service you received.
We genuinely strive to provide excellent customer service and want to ensure that all our customers have a positive experience. If you have any further questions or require additional assistance, please don't hesitate to reach out to us directly via email or phone. We are here to help and resolve any outstanding concerns you may have.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and look forward to the opportunity to serve you better in the future.
We understand that misunderstandings can occur, and we apologize if there was any confusion. To address your concerns more effectively, we kindly request you to refer to the email correspondence we had regarding your recent interaction with our firm.
In that email, and telephonic communication we outlined the entire process and gave timelines in an attempt to resolve the issues you raised.. We believe that the information provided will give you a more accurate representation of the service you received.
We genuinely strive to provide excellent customer service and want to ensure that all our customers have a positive experience. If you have any further questions or require additional assistance, please don't hesitate to reach out to us directly via email or phone. We are here to help and resolve any outstanding concerns you may have.
Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your business and look forward to the opportunity to serve you better in the future.
Best regards,