eDreams Cars
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
eDreams Cars
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About eDreams Cars
How is eDreams Cars rated on Hellopeter?
Hellopeter has tracked eDreams Cars across 16 reviews. eDreams Cars hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used eDreams Cars? Write a review to help others decide.
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
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Share Your ExperienceKM
Keabetswe M
1 reviews | Active since Mar 2012
22 Jan 2026, 03:31
Car rental NOT offered after full payment
I am writing to formally lodge a complaint regarding my car hire booking with reference ZA***, which was paid for in full in advance. Upon arrival at the Hertz rental offices to collect the vehicle, I was informed that the car could not be released to me due to a credit score requirement. This requirement was never disclosed to me at the time of booking or before payment was taken. As a result of this failure to disclose critical rental conditions, I was left stranded with my children and without transportation. This caused significant inconvenience, stress, and disruption to our travel plans. I would like to make it clear that the service I paid for was not rendered, through no fault of my own. Had this requirement been communicated upfront, I would not have proceeded with the booking. I am therefore requesting a full refund of the amount paid. Please confirm the refund process and expected turnaround time as a matter of urgency. Should this matter not be resolved promptly, I will have no option but to escalate the issue further, including lodging a dispute with my bank and reporting the matter to the relevant consumer protection authorities. I look forward to your prompt response and resolution. Kind regards, Selina Kadiege
Helpful (0)
|Replies (0)KM
Keabetswe M
1 reviews | Active since Mar 2012
22 Jan 2026, 03:31
Car rental NOT offered after full payment
I am writing to formally lodge a complaint regarding my car hire booking with reference ZA***, which was paid for in full in advance. Upon arrival at the Hertz rental offices to collect the vehicle, I was informed that the car could not be released to me due to a credit score requirement. This requirement was never disclosed to me at the time of booking or before payment was taken. As a result of this failure to disclose critical rental conditions, I was left stranded with my children and without transportation. This caused significant inconvenience, stress, and disruption to our travel plans. I would like to make it clear that the service I paid for was not rendered, through no fault of my own. Had this requirement been communicated upfront, I would not have proceeded with the booking. I am therefore requesting a full refund of the amount paid. Please confirm the refund process and expected turnaround time as a matter of urgency. Should this matter not be resolved promptly, I will have no option but to escalate the issue further, including lodging a dispute with my bank and reporting the matter to the relevant consumer protection authorities. I look forward to your prompt response and resolution. Kind regards, Selina Kadiege
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Replies (0)