Extremely disappointing treatment received from Luciano Benade, Efficient Advise

<p>As an avid investor, I yesterday contacted Mr Luciano Benade from Efficient Advise in Hazelwood, Pretoria to discuss the possibilities of a big investment. After introducing myself, I asked Mr Benade if it is a convenient time for him to talk on the phone. He confirmed it is, and I proceeded by asking him to tell me more about his company, since my tax advisor referred me to him. For some reason Mr Benade became very arrogant and insisted on calling me “Lady” over and over again, and asking me what exactly the purpose of my call is. Again I said the name of my tax advisor and that he referred me to Mr Benade and Mr Benade kepr on saying he does not know such a person. He then said he won't continue with the conversation as he is with a client. I asked him why he then said he is available for this conversation when I asked him previously. His answer was “Lady, I don’t know what your problem is and I don't have time to speak to you”. I told him that I had a considerable amount of money that I wanted to invest, but am not interested in his service or company anymore. Mr Benade then contacted my tax advisor, the exact same person he claimed not to know. He asked my tax advisor several questions about me and what is it with her and this "doctor" thing (I introduced myself on my title). My tax advisor confirmed that I am one of his clients and that he referred me to Efficient Advise, specifically Mr Benade. I then wrote two sms messages to Mr Benade, urging him to stop talking to me via my tax advisor and also to stop contacting me. He phoned my tax advisor yet again, complaining about my sms messages and requiring my email address without my consent to “formalise” the happenings of yesterday. I have been in the cut throat investment industry for many years, and have never come upon such an arrogant, hostile and condescending attitude towards a prospective new client. The mere fact that Mr Benade made an issue of my title and how he should address me, shows shocking enforcement of misplaced hierarchy and patriarchy - two constructs that do not belong in 2016 no more. I cannot recommend Luciano Benade to anybody who is serious about investing money. He shows no respect at all.</p>