egifts24.co.za
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About egifts24.co.za
egifts24.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked egifts24.co.za across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 11:01
Didn't get my order.
I ordered 2 Takealot vouchers and used the correct reference, paid the correct amount, sending them proof of payment, and a week later I still haven't received my order. They said it was the banks' fault. The first time they *****ed up; probably the last time I'll ever deal with them.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
19 Dec 2025, 11:01
Didn't get my order.
I ordered 2 Takealot vouchers and used the correct reference, paid the correct amount, sending them proof of payment, and a week later I still haven't received my order. They said it was the banks' fault. The first time they *****ed up; probably the last time I'll ever deal with them.
0
Replies (0)DT
DAVID T
1 reviews | Active since Jan 2020
11 Feb 2025, 19:32
This is just frustrating...
I bought a Google Play gift card from eGifts24, but I keep encountering "we need more info to redeam your gift card. send us details" errors when trying to activate it. I reached out to Google Play support numerous times. Google Play support has been genuinely helpful in trying to resolve the problem but with no luck and they keep sending me the same message " the Google Play gift cards you submitted isn’t valid or doesn't match the information in our systems." Despite this, I’m still unable to use the gift card. Tried contacting eGifts24’s customer service but the problem that I encounter with eGifts24 is that for you to get assisted, you need to go to their offices which are in Cape Town or send a phyisical letter to their address. The contact number on their website is only for (for non-support related queries). So now I'm stuck between a rock and a hard place not knowing what to do.
Helpful (0)
|Replies (0)DT
DAVID T
1 reviews | Active since Jan 2020
11 Feb 2025, 19:32
This is just frustrating...
I bought a Google Play gift card from eGifts24, but I keep encountering "we need more info to redeam your gift card. send us details" errors when trying to activate it. I reached out to Google Play support numerous times. Google Play support has been genuinely helpful in trying to resolve the problem but with no luck and they keep sending me the same message " the Google Play gift cards you submitted isn’t valid or doesn't match the information in our systems." Despite this, I’m still unable to use the gift card. Tried contacting eGifts24’s customer service but the problem that I encounter with eGifts24 is that for you to get assisted, you need to go to their offices which are in Cape Town or send a phyisical letter to their address. The contact number on their website is only for (for non-support related queries). So now I'm stuck between a rock and a hard place not knowing what to do.
0
Replies (0)TC
Tyron C
1 reviews | Active since Jan 2020
10 May 2024, 12:18
High Level of Security & Efficiency
Recently, while working for a UK-based company from South Africa, I attempted to utilize the eGifts24 platform to procure gift cards/vouchers. Our HR department was facilitating a purchase for an incentive I had earned. Despite having my username and password for my eGift account, they encountered difficulty completing the transaction, prompting the need for manual review. I was pleasantly surprised by the robust security measures in place. Outside of regular office hours, I submitted a ticket detailing the situation. Remarkably, within minutes, I received a response and the vouchers were swiftly released. My experience was nothing short of exceptional, and I wholeheartedly recommend their services.
Helpful (0)
|Replies (0)TC
Tyron C
1 reviews | Active since Jan 2020
10 May 2024, 12:18
High Level of Security & Efficiency
Recently, while working for a UK-based company from South Africa, I attempted to utilize the eGifts24 platform to procure gift cards/vouchers. Our HR department was facilitating a purchase for an incentive I had earned. Despite having my username and password for my eGift account, they encountered difficulty completing the transaction, prompting the need for manual review. I was pleasantly surprised by the robust security measures in place. Outside of regular office hours, I submitted a ticket detailing the situation. Remarkably, within minutes, I received a response and the vouchers were swiftly released. My experience was nothing short of exceptional, and I wholeheartedly recommend their services.
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Replies (0)CM
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Anonymous
1 reviews | Active since Jan 2020
23 Mar 2024, 10:22
Egifts24' Outstanding Service Excellence.
I've been using Egifts24 for roughly the last 3years and no matter the day or time- the reliability and functionality of the service is outstanding. It's rare these days to say every service provider or retailer has no issues time to time. Egifts24 is a prime example of one of those magnificent service providers that never fail at keeping the level at the utmost highest priority to ensure that the benchmark is set nothing less than a Great experience. Even if there are queries which need to be attended to, ASAP is an understatement. Quick, efficient, professional, attention to urgency without asking. Well Done Egifts24 and Thank You for being a positive and reliable service to the community. Truly a pleasure and ease of use on every point of sale transaction to obtain digital vouchers and gifts cards. Regards
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
23 Mar 2024, 10:22
Egifts24' Outstanding Service Excellence.
I've been using Egifts24 for roughly the last 3years and no matter the day or time- the reliability and functionality of the service is outstanding. It's rare these days to say every service provider or retailer has no issues time to time. Egifts24 is a prime example of one of those magnificent service providers that never fail at keeping the level at the utmost highest priority to ensure that the benchmark is set nothing less than a Great experience. Even if there are queries which need to be attended to, ASAP is an understatement. Quick, efficient, professional, attention to urgency without asking. Well Done Egifts24 and Thank You for being a positive and reliable service to the community. Truly a pleasure and ease of use on every point of sale transaction to obtain digital vouchers and gifts cards. Regards
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Replies (0)ZL
Zack L
1 reviews | Active since Jan 2020
15 Aug 2023, 09:50
Great Customer Care
I have used egifts24 a couple of times and it's always been a quick and easy process. They really have fantastic customer service. I accidentally paid using the wrong beneficiary reference but after contacting customer service, they very quickly were able to sort out the problem for me.
Helpful (0)
|Replies (0)ZL
Zack L
1 reviews | Active since Jan 2020
15 Aug 2023, 09:50
Great Customer Care
I have used egifts24 a couple of times and it's always been a quick and easy process. They really have fantastic customer service. I accidentally paid using the wrong beneficiary reference but after contacting customer service, they very quickly were able to sort out the problem for me.
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