Disappointment

Doesn't not even deserve a single star. Very bad service ever, I placed an order for grade 12 learner on December with an estimated delivery date on the first week of January 2025. School reopened on the 15 January 2025 without textbooks being delivered. I made follow up and the response was some of the textbooks are still being printed while when I placed the order they were available on their store. They couldn't send the one the had on hand awaiting for the one being printed. I asked for refund they didn't processed my refund claim. As I write today 11 February 2025 I have not yet receive those textbooks nor refund. Please people of south africa consider these reviews to avoid disappointment in future.