Parking Company RECKLESSNESS

I got their details from a friend who used them. They collected my car Sunday the 30th November2025 at domestic departures OR Tambo airport until the 3rd December 2025. On the 2nd they sent me a sms that my car had been damaged by hail, 48 hours after it happened and excuse they had no cellphones working due to the towers let alone a land line. Funny the airport has signal. Great excuse. I asked for photos and they sent me a car bonnet riddled with dents from the hail stones. Said that was all the damage. I asked for other photos but the car has water on the roof and boot and couldn’t see but get told basically nothing. Car delivered to Departures Wednesday 3 Dec. SHEREEN assume the owner tells me that the hail came from all angles, this can never happen in a million years and based on how my car was parked it was somehow hit on both sides of the car. There were cars I was told on either side of my car so how can this ever happen. The bonnet is riddled with dents and then the roof around the sunroof was dented but not as badly. Lo and behold not one dent on the it and I mean not one dent. Told car was parked under the cover in a long term parking area or whatever and under cover. SHERREEN told the hail ripped the covers and pole areas collapsed. Let’s work this out. My car was under cover and got riddled with hail stones except the boot. Strange but true. The only way this could happen, only my boot was under cover and then there where no cars on both sides as it did have dents by not many. Forgot how does hail come from all sides as told to me by the SHEREEN another impossibility. To add onto this had a friend who used this company same time as me not even a scratch so if everything was ripped and damaged how did his car not have any dents, a miracle !!!! Car repair cost just short of R200000 and car is a right off. I know have to spend a huge amount too buy a car that is close to my written off cars features etc. To replace this car even 2nd hand is not to be frowned on. Going in the net don’t find this company but email I found on the drivers WhatsApp has this email address bookings@parkingatortambo.co.za. I am now having to buy a car and finance it as I don’t have enough funds to buy a new one. Owner or whatever she is has a clause re hail but you expect her to take every precaution that your car is unlikely to have any issues. Asked SHEREEN about insurance re PI and said doesn’t need it as has never had a claim in over 30 years. My obvious remark is why do you have building insurance for your home, has it ever burnt down in 30 years and SHEREEN said it’s never. So reason why anyone has insurance it’s just incase it ever happens. So then why no PI as it’s to cover you incase you ***** up. Based on this and not looking after my car and can assume maybe others I would never use her COMPANY as doesn't care about your prized possessions. SUGGEST THINK TWICE BEFORE YOU USE THIS COMPANY. Can’t wait to see how they respond as it be impossible to believe anything based on the comments made