Elite Mobile - Sharks

Elite Mobile called me on 5 Feb 2026 to migrate my current Vodacom package which I was hesitant to do. They were not entirely truthful and I specifically said I am not interested if it is going to cost more as I don't need more than what I currently have. They gave me some story about wasting sms's and this migration will negate that I will just need to manually load minutes and data as opposed to getting it automatically so I agreed. I just received my new bill which is more than R100 extra this month which I DID NOT agree to. I sent and email and called the call centre to request the recording and have had no response. I have instructed them not to process the debit order as I did not agree to the increase. I am yet to hear back from them