0 service delivery at branch inside Wool Worths in Rosebank Mall

Rosebank mall branch inside Wool Worth-kindly close down this branch, staff there very unfriendly and 0 service delivery clueless on the products-went there in December 2023 looking for serums,as I have a very sensitive skin,i normally want to try out samples first but i was denied that right as the customer, went in couple of times. I ll never buy an expensive product without trying it out as my skin is very sensitive. Samples are free and are not sold to to customers why deny customers free products. Today again I happen to ant ot refill my visible difference products moisturizer and cleanser- i returned at the till could not handle poor customer service by the lady who served as Elizabeth Arden representative I will never go back to that branch,there is scarcity of Elizabeth Arden products in most retails clothing shops lately, I am a very loyal customer since 2012,we want these products back because they work,but probably what is killing its market is the service delivery like the one I received in the branch in Wool-Worths, Rosebank Mall. Please rectify this unacceptable customer service ASAP