ELIZABETH BOOTS - VERY BAD EXPERIENCE

After ordering for the first time and received my order promptly during 2023, I did not hesitate to order again from Elizabeth Boots. But this time I received no service and no delivery. After placing my order and payment was made, I did not receive any confirmation of my order. I have sent an email requesting this confirmation and their response was that I should check my “spam” folder since confirmations was always sent out. I have sent numerous emails informing them that I definitely did not receive confirmation and I have requested numerous times via email on the estimated delivery time, courier tracking number, etc. They did not grant me the courtesy of a reply on ANY of my emails. They received my payment of R1 500.00 but after months I still did not receive my order, courier tracking number or even a reply to my emails. Be very careful before ordering anything from Elizabeth Boots!