EG
Ellens Gems
Unclaimed Business
EG
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSvdS
Serah van der Sandt
1 reviews | Active since Jan 2020
7 Feb 2025, 13:30
100% ****
****!! Do not purchase! Saw beautiful jewellery on Facebook and the supplier to be Ellens Gems - South African Jewellery. So, I visited the page and made an order, over R2500 spent. A few weeks later my order arrived and with shock when opening I saw all of the items to be inferior and cheap from China, worth about R200. I emailed to ask for a refund, received a form to complete with my complaint, so I filled it in and sent it back, A few days later I received the return address and the costs will be on me. I went to Postnet and received a quote for DHL courier of R950. I then contacted another courier company and they informed me of the following: Please note that all jewellery / semi-precious stones / precious stones and metals are prohibited to courier into China. I immediately emailed Ellen and still no reply. info@ellensgems.com. Searched her webpage and saw that she closed it!!! Pure 100% ****! How do we protect ourselves from ****sters like this??
Helpful (0)
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Serah van der Sandt
1 reviews | Active since Jan 2020
7 Feb 2025, 13:30
100% ****
****!! Do not purchase! Saw beautiful jewellery on Facebook and the supplier to be Ellens Gems - South African Jewellery. So, I visited the page and made an order, over R2500 spent. A few weeks later my order arrived and with shock when opening I saw all of the items to be inferior and cheap from China, worth about R200. I emailed to ask for a refund, received a form to complete with my complaint, so I filled it in and sent it back, A few days later I received the return address and the costs will be on me. I went to Postnet and received a quote for DHL courier of R950. I then contacted another courier company and they informed me of the following: Please note that all jewellery / semi-precious stones / precious stones and metals are prohibited to courier into China. I immediately emailed Ellen and still no reply. info@ellensgems.com. Searched her webpage and saw that she closed it!!! Pure 100% ****! How do we protect ourselves from ****sters like this??
0
Replies (0)N
Natasha
1 reviews | Active since Jan 2020
4 Feb 2025, 14:15
Ellens Gems
Ellens Gems - beautiful items, not very well made! An earring and the bracelet are sadly lost due to poor craftsmanship but Ellen asks for video footage to prove the faults which is impossible due to the items having fallen off because of the weak clasps which is a shame as the items lost were over R1000. Please be cautious when purchasing from Ellen
Helpful (0)
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Natasha
1 reviews | Active since Jan 2020
4 Feb 2025, 14:15
Ellens Gems
Ellens Gems - beautiful items, not very well made! An earring and the bracelet are sadly lost due to poor craftsmanship but Ellen asks for video footage to prove the faults which is impossible due to the items having fallen off because of the weak clasps which is a shame as the items lost were over R1000. Please be cautious when purchasing from Ellen
0
Replies (0)