E
ELTEL
Unclaimed Business
E
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKR
Khomotso R
1 reviews | Active since Jan 2020
4 Oct 2024, 10:30
Toxic work environment
They don't even deserve the 1 star. Unemployment is painful but ELTEL is not a solution. You will be overworked and by the end of the month they give you R2000, they will rob you off your commission. The management sucks and there is no growth none whatsoever in the company
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Khomotso R
1 reviews | Active since Jan 2020
4 Oct 2024, 10:30
Toxic work environment
They don't even deserve the 1 star. Unemployment is painful but ELTEL is not a solution. You will be overworked and by the end of the month they give you R2000, they will rob you off your commission. The management sucks and there is no growth none whatsoever in the company
0
Replies (0)SJ
Sihle J
1 reviews | Active since Jan 2020
3 Oct 2024, 05:56
Terrible management .
this is a terrible company with terrible management, they don’t know how to talk to people or treat people . there’s a lot of favouritism within the company . our manager once told us that if we ever went to ccma they would pay them off & move on . they take advantage of people . i was also unfairly dismissed by Manoko & Keith, the “mangers” for logging into my gmail account to get leads (they said we can bring our own leads) & i’ve also never signed a warning .
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Sihle J
1 reviews | Active since Jan 2020
3 Oct 2024, 05:56
Terrible management .
this is a terrible company with terrible management, they don’t know how to talk to people or treat people . there’s a lot of favouritism within the company . our manager once told us that if we ever went to ccma they would pay them off & move on . they take advantage of people . i was also unfairly dismissed by Manoko & Keith, the “mangers” for logging into my gmail account to get leads (they said we can bring our own leads) & i’ve also never signed a warning .
0
Replies (0)MM
Mbali M
1 reviews | Active since Jan 2020
28 Sept 2024, 08:51
Vodacom and nestar
On the 27th of September me and my team where fired for using our phones to get leads to daily since the company cannot provide and for using the company internet without any warning whatsoever ever by Keith the manager who has no idea what happening to the company promising us hotleads everyday we where called to the boardroom they told us it's the end of the road we have 5 mint to leave the boardroom otherwise security will come not giving us the opportunity to explain if anyone can help us to this situation
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Mbali M
1 reviews | Active since Jan 2020
28 Sept 2024, 08:51
Vodacom and nestar
On the 27th of September me and my team where fired for using our phones to get leads to daily since the company cannot provide and for using the company internet without any warning whatsoever ever by Keith the manager who has no idea what happening to the company promising us hotleads everyday we where called to the boardroom they told us it's the end of the road we have 5 mint to leave the boardroom otherwise security will come not giving us the opportunity to explain if anyone can help us to this situation
0
Replies (0)BK
Busi K
1 reviews | Active since Jan 2020
10 Sept 2022, 07:55
ELTEL IS A SCAM
I like to warn first job seekers and graduates not to apply for the so called learnership with ELTEL. On our first day we were thrown in deep end. No training was give . Our contracts were a 10 page book which did not make sense. I did not sign it. We were the told to wait cause they are waiting for skills development registration and we will be paid R2500 plus commission. My question was , how do I meet targets when I am not trained . The is a lot of commotion in that place and all of the management team are unprofessional. HOW CAN VODACOM CHOOSE SUCH A COMPANY TO REPRESENT THEM . SECONDLY ALL 50 APPLICATIONS FOR THIS LEARNERSHIP MIGHT BE REGISTERED AT SKILLS DEVELOPMENT THOUGH THEY ARE NO LONGER WITH THE COMPANY . It is fraud . The government must have agents to ho in these companies and check that learnerships are really happening. No certificates were given to us . I END UP QUITING . 2022
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Busi K
1 reviews | Active since Jan 2020
10 Sept 2022, 07:55
ELTEL IS A SCAM
I like to warn first job seekers and graduates not to apply for the so called learnership with ELTEL. On our first day we were thrown in deep end. No training was give . Our contracts were a 10 page book which did not make sense. I did not sign it. We were the told to wait cause they are waiting for skills development registration and we will be paid R2500 plus commission. My question was , how do I meet targets when I am not trained . The is a lot of commotion in that place and all of the management team are unprofessional. HOW CAN VODACOM CHOOSE SUCH A COMPANY TO REPRESENT THEM . SECONDLY ALL 50 APPLICATIONS FOR THIS LEARNERSHIP MIGHT BE REGISTERED AT SKILLS DEVELOPMENT THOUGH THEY ARE NO LONGER WITH THE COMPANY . It is fraud . The government must have agents to ho in these companies and check that learnerships are really happening. No certificates were given to us . I END UP QUITING . 2022
0
Replies (0)MM
MODIEHI M
1 reviews | Active since Jan 2020
14 Jan 2020, 13:25
Unfair treatment of interns
Eltel is nothing but a company that takes advantage of people. Imagine working hard and not being paid what's due to you. It's 2020 and interns haven't recieved their commissions for November 2019. The sad part about all this is Kevin even acknowledged that interns have commission due to them but he doesn't give them their money. Mind you we've spoken to Kevin on several occasions, we just don't know what's with him not paying the learners. It's mid January and nothing has been done. How does he expect learners to commute to work if he doesn't pay them? Why isn't he paying learners their money? It's hard enough for kids to save or make ends meet yet you have people like Kevin Maharaj exploiting learners. Kevin pay the interns and stop what you are doing. Vodacom gives you enough money to pay learners yet you always have an excuse everytime you have to pay.
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MODIEHI M
1 reviews | Active since Jan 2020
14 Jan 2020, 13:25
Unfair treatment of interns
Eltel is nothing but a company that takes advantage of people. Imagine working hard and not being paid what's due to you. It's 2020 and interns haven't recieved their commissions for November 2019. The sad part about all this is Kevin even acknowledged that interns have commission due to them but he doesn't give them their money. Mind you we've spoken to Kevin on several occasions, we just don't know what's with him not paying the learners. It's mid January and nothing has been done. How does he expect learners to commute to work if he doesn't pay them? Why isn't he paying learners their money? It's hard enough for kids to save or make ends meet yet you have people like Kevin Maharaj exploiting learners. Kevin pay the interns and stop what you are doing. Vodacom gives you enough money to pay learners yet you always have an excuse everytime you have to pay.
0
Replies (0)LV
Luthando V
1 reviews | Active since Jan 2020
6 Dec 2019, 14:42
Fraudulent Activity
To whom it may concern: RE: Vodacom Fraudulent Activity I hope this email will find you well. My name is LV and I have been a contracted Vodacom customer since 2016. I hereby would like to report fraudulent activity on my previously instated contract with Vodacom. The afore mentioned contracted was due to be terminated in July 2019 as per the agreed contract terms with Vodacom in July 2017, when the contract was instated. I have however recently discovered that there was a fraudulent and unlawful activation of a contract on my accounts with Vodacom, initiated in April 2018. On the 30th of April 2018 at 15h36 I received a phone call from a Vodacom number. The operator, named Nadusa/Nadoosa (excuse my spelling), was calling on behalf of Vodacom. The operator informed me that the call was to check and confirm that I was happy with the airtime contract of R200 that I had been receiving since July 2017. I further replied in agreement that indeed I was very happy with what I was receiving from Vodacom at the time. The operator then informed me that Vodacom would be giving me R220 airtime (which would be an addition of R20 from the original contract airtime amount) at no extra fee with no new contract or terms. I was happy with this arrangement. I expressed and confirmed with the operator numerous times during the call that I was not interested in a new contract or any new devices to be added to the already instated contract with Vodacom. The operator agreed with me that this call was not to open any new contracts and I would also not be receiving any devices etc as a result of this call. Please refer to the recording, dated 30 April 2018 to account ***, which is loaded on the Vodacom account's website. In July of this year, 2 years after my initial contract was instated, I called the Vodacom cancellation department to cancel all my outstanding Vodacom contracts. It was confirmed during that conversation, that all contracts that I had with Vodacom, were cancelled, and that liability to Vodacom was successfully terminated. I then proceeded to use my Vodacom cell phone number on prepaid. On the 4th of November 2019, over 4 months after terminating my contracted agreement with Vodacom, my phone number *** was blocked. I was naturally confused, as I had been using my phone on prepaid. I contacted a Vodacom branch, and was informed my account was 3 months in arrears, with due payment of R791.97. I spent the next day, distracted from work, attempting to call Vodacom call centres. I wanted to clarify which contract I still had with the service provider, and to enquire why there seemed to be outstanding payments due. Eventually, I was informed that Eltel Mobile had opened a contract on my Vodacom account, on 30 April 2018. This was after the same call where I firmly expressed that I did not want any contract upgrades, or any new services added. This contract was therefore instated without my consent. I was informed that this contract was in place, was still running, and is currently not valid for termination as it has not exceeded the 24month period. Please bear in mind that I contacted Vodacom 4 months prior, to confirm cancellation of ALL accounts, and was never informed of this contract. After multiple attempts, I finally managed to get through to Eltel mobile. I spoke to Silo Magoto, ********** and **********, who helped me trace the recording from that phone call on 30 April 2018. After reviewing the phone conversation with the operator it is very clear that I never consented to a new contract. To date, I have not received any assistance from both Vodacom and Eltel Mobile. Instead Eltel Mobile is expecting me to pay the amount due on this UNLAWFUL contract, in order to reactivate my phone number. This is a severe violation of the consumer protection act. I have been greatly inconvenienced by this issue. I am a full time working professional, that makes use of my cell phone on a daily basis for work. I have spent the past 3 days with no cell service, with no hope that it will be corrected any time soon. I implore the fraud department to urgently resolve this issue. I expect the fraudulent party to be taken to task, and a formal investigation to be undertaken. My number needs to be reactivated IMMEDIATELY and all amounts due need to be reversed. The contract needs to be cancelled, and all unlawful activity needs to be removed from my credit history. Vodacom has been a complete disappointment during this process, and as a once happy customer, I am left most unimpressed. I look forward to hearing from you soonest, with a plan of action. Kind regards, LV
Helpful (0)
|Replies (0)LV
Luthando V
1 reviews | Active since Jan 2020
6 Dec 2019, 14:42
Fraudulent Activity
To whom it may concern: RE: Vodacom Fraudulent Activity I hope this email will find you well. My name is LV and I have been a contracted Vodacom customer since 2016. I hereby would like to report fraudulent activity on my previously instated contract with Vodacom. The afore mentioned contracted was due to be terminated in July 2019 as per the agreed contract terms with Vodacom in July 2017, when the contract was instated. I have however recently discovered that there was a fraudulent and unlawful activation of a contract on my accounts with Vodacom, initiated in April 2018. On the 30th of April 2018 at 15h36 I received a phone call from a Vodacom number. The operator, named Nadusa/Nadoosa (excuse my spelling), was calling on behalf of Vodacom. The operator informed me that the call was to check and confirm that I was happy with the airtime contract of R200 that I had been receiving since July 2017. I further replied in agreement that indeed I was very happy with what I was receiving from Vodacom at the time. The operator then informed me that Vodacom would be giving me R220 airtime (which would be an addition of R20 from the original contract airtime amount) at no extra fee with no new contract or terms. I was happy with this arrangement. I expressed and confirmed with the operator numerous times during the call that I was not interested in a new contract or any new devices to be added to the already instated contract with Vodacom. The operator agreed with me that this call was not to open any new contracts and I would also not be receiving any devices etc as a result of this call. Please refer to the recording, dated 30 April 2018 to account ***, which is loaded on the Vodacom account's website. In July of this year, 2 years after my initial contract was instated, I called the Vodacom cancellation department to cancel all my outstanding Vodacom contracts. It was confirmed during that conversation, that all contracts that I had with Vodacom, were cancelled, and that liability to Vodacom was successfully terminated. I then proceeded to use my Vodacom cell phone number on prepaid. On the 4th of November 2019, over 4 months after terminating my contracted agreement with Vodacom, my phone number *** was blocked. I was naturally confused, as I had been using my phone on prepaid. I contacted a Vodacom branch, and was informed my account was 3 months in arrears, with due payment of R791.97. I spent the next day, distracted from work, attempting to call Vodacom call centres. I wanted to clarify which contract I still had with the service provider, and to enquire why there seemed to be outstanding payments due. Eventually, I was informed that Eltel Mobile had opened a contract on my Vodacom account, on 30 April 2018. This was after the same call where I firmly expressed that I did not want any contract upgrades, or any new services added. This contract was therefore instated without my consent. I was informed that this contract was in place, was still running, and is currently not valid for termination as it has not exceeded the 24month period. Please bear in mind that I contacted Vodacom 4 months prior, to confirm cancellation of ALL accounts, and was never informed of this contract. After multiple attempts, I finally managed to get through to Eltel mobile. I spoke to Silo Magoto, ********** and **********, who helped me trace the recording from that phone call on 30 April 2018. After reviewing the phone conversation with the operator it is very clear that I never consented to a new contract. To date, I have not received any assistance from both Vodacom and Eltel Mobile. Instead Eltel Mobile is expecting me to pay the amount due on this UNLAWFUL contract, in order to reactivate my phone number. This is a severe violation of the consumer protection act. I have been greatly inconvenienced by this issue. I am a full time working professional, that makes use of my cell phone on a daily basis for work. I have spent the past 3 days with no cell service, with no hope that it will be corrected any time soon. I implore the fraud department to urgently resolve this issue. I expect the fraudulent party to be taken to task, and a formal investigation to be undertaken. My number needs to be reactivated IMMEDIATELY and all amounts due need to be reversed. The contract needs to be cancelled, and all unlawful activity needs to be removed from my credit history. Vodacom has been a complete disappointment during this process, and as a once happy customer, I am left most unimpressed. I look forward to hearing from you soonest, with a plan of action. Kind regards, LV
0
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Ayanda Z
1 reviews | Active since Jan 2020
24 Nov 2019, 06:21
CACELL/ELTEL good prices
I ordered a A9 phone from them. delivery took a day longer. they have the best prices so waiting another day was not a problem. Hope the phone does not get cheap during this black friday.
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Alice D
1 reviews | Active since Jan 2020
23 Nov 2019, 16:35
Brilliant service from Eltel/CaCell
They are very clued up. I find tech greek lol. They were able to point me to the right Apple iPhone 11 which I purchased today. They told me to leave an honest review online and here goes :) Just a pitty they are on the 18th floor of Sandton City office towers and not in side the mall any longer....
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Alice D
1 reviews | Active since Jan 2020
23 Nov 2019, 16:35
Brilliant service from Eltel/CaCell
They are very clued up. I find tech greek lol. They were able to point me to the right Apple iPhone 11 which I purchased today. They told me to leave an honest review online and here goes :) Just a pitty they are on the 18th floor of Sandton City office towers and not in side the mall any longer....
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