Be careful of Ekurhuleni municipality prepaid metres

I have just received a pre termination notice from Ekurhuleni Boksburg. My account has been up to date last month until today when I received the pre termination notice. I called the municipality on this number 011 999 5102. I was then told that I have a stuck meter. I asked them how is it that my problem, and they asked what I did to the meter then I remembered that after paying my last month bill, Ekurhuleni guys shoved prepaid metres down our throats! I suppose the reason why the metre is stuck is because of the prepaid metre! I am really displeased with this! Ekurhuleni Boksburg must know