The council sucks

I'm not happy with them at all. I'm trying to run a guest house and I've been without power since late Friday night. I know it's not a substation problem because the houses around us have power, so it's probably a problem with the small box across the street. The owner did log a call early yesterday morning, but no technician has arrived yet to try and fix whatever is wrong. Some council we have right, great job guys. By the way it's a guest house in Brackenhurst. They told us they prioritise businesses but clearly they don't. My guests are starting to complain 😡😡