Bad communication/company

I am so disappointed in these people's communication. I paid the whole amount and even after 90 days, no one is giving you feedback. I have no idea the stance of my situation as no one is getting back to you. If you call, no one picks up and if someone does, they will get back to you and then they never do. I still don't know where I stand today after the 90 day period. It's disgusting!