AVOID

Avoid at all costs. Seems to be a bunch of people just sending out spam 'case notes' etc and you will never actually see anyone or get any legal advice from a real person. Any hope you have at ccma will be totally shattered and besides for not having a job, these guys will be complicating everything hugely by sending out settlement requests etc to your former employer that you know nothing about. An absolute nightmare. If you are currently using them, stop immediately. They will wack you with an outlandish account for 'terminating' their service (of which they have done nothing). Most ridiculous situation ever and makes the entire ccma process an absolute nightmare.