Engel & Volkers
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
33
Recommended: Likely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Engel & Volkers
Engel & Volkers has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Engel & Volkers across 71 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGT
Gerry T
1 reviews | Active since Jan 2020
26 Jan 2026, 20:56
Top agent in Camps Bay / Atlantic Seaboard
We had the pleasure of working with Engel & Völkers Camps Bay and specifically with Paul Turner in 2025 while searching for a home in Camps Bay. From the very first meeting, Paul was highly professional, attentive, and genuinely committed to helping us find the right property. What stood out most was his deep local knowledge, excellent communication, and clear understanding of our needs. He took the time to listen carefully, provided thoughtful guidance, and showed us properties that matched our preferences and lifestyle rather than just pushing listings. Paul was always responsive, organised, and transparent throughout the process. He made the search feel smooth and stress-free, even in a competitive market. We truly appreciated his honest advice and the way he handled every detail with care. We highly recommend Engel & Völkers Camps Bay and Paul Turner to anyone looking to buy in the area. Their service was exceptional, and we couldn’t be happier with the support we received.
Helpful (0)
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Gerry T
1 reviews | Active since Jan 2020
26 Jan 2026, 20:56
Top agent in Camps Bay / Atlantic Seaboard
We had the pleasure of working with Engel & Völkers Camps Bay and specifically with Paul Turner in 2025 while searching for a home in Camps Bay. From the very first meeting, Paul was highly professional, attentive, and genuinely committed to helping us find the right property. What stood out most was his deep local knowledge, excellent communication, and clear understanding of our needs. He took the time to listen carefully, provided thoughtful guidance, and showed us properties that matched our preferences and lifestyle rather than just pushing listings. Paul was always responsive, organised, and transparent throughout the process. He made the search feel smooth and stress-free, even in a competitive market. We truly appreciated his honest advice and the way he handled every detail with care. We highly recommend Engel & Völkers Camps Bay and Paul Turner to anyone looking to buy in the area. Their service was exceptional, and we couldn’t be happier with the support we received.
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Replies (0)AM
Andries M
1 reviews | Active since Jan 2020
31 Jul 2025, 09:18
Engel &Volker Klerksdorp the best
I would like to starr by saying thank you to Jackie at Engel &volker Klerksdorp.I rented from you for a couple of years and never had bad service from you.You were always just a phone call away.When we purchased a property you helped us step by step and even after registration you still awnser my calls and help me where you can.Thank you for showing me what a dedicated agent is .Be blessed
Helpful (0)
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Andries M
1 reviews | Active since Jan 2020
31 Jul 2025, 09:18
Engel &Volker Klerksdorp the best
I would like to starr by saying thank you to Jackie at Engel &volker Klerksdorp.I rented from you for a couple of years and never had bad service from you.You were always just a phone call away.When we purchased a property you helped us step by step and even after registration you still awnser my calls and help me where you can.Thank you for showing me what a dedicated agent is .Be blessed
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Replies (0)JH
Jolanda H
1 reviews | Active since Jan 2020
9 Jun 2025, 06:03
They are sending me emails daily after I have asked very politely to remove me from their mailing list as I never signed up tonreceive anything from them
They are sending me emails daily after I have asked very politely to remove me from their mailing list as I never signed up tonreceive anything from them. There is now 3 people from this company who is sending me emails daily!!! How desperate…. This is against the law of my rights in SA! I have repeatedly requested them to remove me from their mailing list as I never signed up for this. Totally unexceptionable!!
Helpful (0)
|Replies (0)JH
Jolanda H
1 reviews | Active since Jan 2020
9 Jun 2025, 06:03
They are sending me emails daily after I have asked very politely to remove me from their mailing list as I never signed up tonreceive anything from them
They are sending me emails daily after I have asked very politely to remove me from their mailing list as I never signed up tonreceive anything from them. There is now 3 people from this company who is sending me emails daily!!! How desperate…. This is against the law of my rights in SA! I have repeatedly requested them to remove me from their mailing list as I never signed up for this. Totally unexceptionable!!
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Replies (0)JM
Jessica M
1 reviews | Active since Jan 2020
10 Mar 2025, 09:46
Urgent Resolution Needed Regarding Lease Termination and Deposit
Dear Engel & Volkers, I hope this message finds you well. I am writing to express my frustration and concern regarding my lease agreement with your agency, which I signed in August 2024. In February 2025, I notified you that I would be moving out of the property in Potchefstroom due to an emergency. I was offered a job opportunity in Pretoria, which required me to relocate. To my surprise, I am now being informed that I must pay two months' rent, even though I have already vacated the property. Additionally, I have been told that I will not be receiving my damage deposit back. This situation feels unfair, and I am deeply concerned. Throughout my time at the property, I faced numerous issues that were never addressed, despite repeated requests for repairs. These included malfunctioning doors and a gate that required excessive effort to open, making it very difficult to enter or exit the property. The owner and agent assured me that these issues would be resolved, but they were never attended to. I find it unacceptable that I am now being subjected to these additional charges and denied my deposit, especially given the ongoing maintenance problems I encountered. I have attempted to resolve this matter through your office, but I feel I have been given the runaround. As a result, I am considering reaching out to the Rental Tribe Union or the ombudsman for assistance in resolving this issue. I kindly request that you take immediate action to rectify this situation and process the return of my deposit. I trust that you will do the right thing and resolve this matter promptly. Thank you for your attention to this issue. I look forward to your response. Sincerely, Jessica Mokoena Contact: 074 774 31 37/ jdineo52@gmail.com
Helpful (0)
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Jessica M
1 reviews | Active since Jan 2020
10 Mar 2025, 09:46
Urgent Resolution Needed Regarding Lease Termination and Deposit
Dear Engel & Volkers, I hope this message finds you well. I am writing to express my frustration and concern regarding my lease agreement with your agency, which I signed in August 2024. In February 2025, I notified you that I would be moving out of the property in Potchefstroom due to an emergency. I was offered a job opportunity in Pretoria, which required me to relocate. To my surprise, I am now being informed that I must pay two months' rent, even though I have already vacated the property. Additionally, I have been told that I will not be receiving my damage deposit back. This situation feels unfair, and I am deeply concerned. Throughout my time at the property, I faced numerous issues that were never addressed, despite repeated requests for repairs. These included malfunctioning doors and a gate that required excessive effort to open, making it very difficult to enter or exit the property. The owner and agent assured me that these issues would be resolved, but they were never attended to. I find it unacceptable that I am now being subjected to these additional charges and denied my deposit, especially given the ongoing maintenance problems I encountered. I have attempted to resolve this matter through your office, but I feel I have been given the runaround. As a result, I am considering reaching out to the Rental Tribe Union or the ombudsman for assistance in resolving this issue. I kindly request that you take immediate action to rectify this situation and process the return of my deposit. I trust that you will do the right thing and resolve this matter promptly. Thank you for your attention to this issue. I look forward to your response. Sincerely, Jessica Mokoena Contact: 074 774 31 37/ jdineo52@gmail.com
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Replies (0)PZ
PAPA Z
1 reviews | Active since Jan 2020
3 Mar 2025, 09:48
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Helpful (0)
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PAPA Z
1 reviews | Active since Jan 2020
3 Mar 2025, 09:48
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0
Replies (0)AB
Albert B
1 reviews | Active since Jan 2020
21 Feb 2025, 06:40
Horrible Agency, Puts me on street and im losing vision rapidly to Panuveitis
I am busy losing vision to Panuveitis in both eyes. My father and the landlord of Ebenezer had an agreement that we can stay 3 months extra at the new price even though they never fixed anything in the flat that they promised to a year prior of this event, and they increase the rent without fixing anything that they promised. With my eye condition I've had it for 5 years now, seeing the top opthalmogist in SA at Somerset Eye. so I cannot drive, nor can my family help me drive because they are working in order to help me, since i cannot, and busy losing my central vision to the rarest and most gruesome eye disease. my father asked extension for staying on the ebenezer flat until end of February 2025 which the landlord agreed to verbally with my dad, Engel & Volkers ignored my medical disadvantage and without any notice i had to vacate within 3 days with zero prior notice. we even spoke to the agents at Engele & Volkers a good month before this occurance, where there was a flat viewing and I explained my situation. aswell as not having a car and needing more time to find a new flat that is in walking distance to a shop and not to far that i would collapse due to medical situation, but no the agency found poeple to move into the place im occupying. and without them even contacting the new people to make an arrangement they caused more harm to my eyes. For meddling with someone who is going blind i hope the Engel & VOlkers agency goes broke and closes down. ( even if that does not happen, there is a special place in hell for those who pick on people with medical disabilities ) I will never ever use Engel & Volkers again, worst agency ever, just a bunch of greedy people with no human heart whatsoever. they are only after your money and dont give a damn about your situation. and both my parents stay in flats hardly big enough for 1 person, now im staying between them and its a major inconvenience, we are all super dissapointed at Engel & Volkers for this exttremely bad behaviour and way of treating those with visual disabilities. if you value being treated like a human, consider another agency, this one is only after money, and they do not care who they have to put on the street.
Helpful (0)
|Replies (0)AB
Albert B
1 reviews | Active since Jan 2020
21 Feb 2025, 06:40
Horrible Agency, Puts me on street and im losing vision rapidly to Panuveitis
I am busy losing vision to Panuveitis in both eyes. My father and the landlord of Ebenezer had an agreement that we can stay 3 months extra at the new price even though they never fixed anything in the flat that they promised to a year prior of this event, and they increase the rent without fixing anything that they promised. With my eye condition I've had it for 5 years now, seeing the top opthalmogist in SA at Somerset Eye. so I cannot drive, nor can my family help me drive because they are working in order to help me, since i cannot, and busy losing my central vision to the rarest and most gruesome eye disease. my father asked extension for staying on the ebenezer flat until end of February 2025 which the landlord agreed to verbally with my dad, Engel & Volkers ignored my medical disadvantage and without any notice i had to vacate within 3 days with zero prior notice. we even spoke to the agents at Engele & Volkers a good month before this occurance, where there was a flat viewing and I explained my situation. aswell as not having a car and needing more time to find a new flat that is in walking distance to a shop and not to far that i would collapse due to medical situation, but no the agency found poeple to move into the place im occupying. and without them even contacting the new people to make an arrangement they caused more harm to my eyes. For meddling with someone who is going blind i hope the Engel & VOlkers agency goes broke and closes down. ( even if that does not happen, there is a special place in hell for those who pick on people with medical disabilities ) I will never ever use Engel & Volkers again, worst agency ever, just a bunch of greedy people with no human heart whatsoever. they are only after your money and dont give a damn about your situation. and both my parents stay in flats hardly big enough for 1 person, now im staying between them and its a major inconvenience, we are all super dissapointed at Engel & Volkers for this exttremely bad behaviour and way of treating those with visual disabilities. if you value being treated like a human, consider another agency, this one is only after money, and they do not care who they have to put on the street.
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Replies (0)RS
Richard S
1 reviews | Active since Jan 2020
6 Dec 2024, 12:31
Unprofessional and Negligent – Avoid at All Costs!
My experience with Engel & Völkers Pretoria has been an absolute nightmare. From the very beginning, their lack of professionalism and care for tenants has been shocking. Despite notifying them multiple times about serious issues with the property, nothing was ever fixed. The gate was constantly broken, posing a security risk, yet they showed zero urgency to repair it. The black mold infestation in the kitchen was a health hazard, but they outright ignored my complaints about it. The situation got worse when the roof began leaking, causing extensive damage to my belongings, including electronic equipment. Instead of taking responsibility, they had the audacity to tell me to replace everything at my own cost, claiming it wasn't their problem. The damage to the roof was so severe it caused parts of it to break, yet they still refused to take any meaningful action. Their attitude was dismissive, and they showed no accountability for the state of the property. Engel & Völkers Pretoria is the epitome of negligence and disregard for tenants. I strongly advise anyone considering renting through them to steer clear—they will happily take your money but leave you to deal with the consequences of their incompetence.
Helpful (0)
|Replies (0)RS
Richard S
1 reviews | Active since Jan 2020
6 Dec 2024, 12:31
Unprofessional and Negligent – Avoid at All Costs!
My experience with Engel & Völkers Pretoria has been an absolute nightmare. From the very beginning, their lack of professionalism and care for tenants has been shocking. Despite notifying them multiple times about serious issues with the property, nothing was ever fixed. The gate was constantly broken, posing a security risk, yet they showed zero urgency to repair it. The black mold infestation in the kitchen was a health hazard, but they outright ignored my complaints about it. The situation got worse when the roof began leaking, causing extensive damage to my belongings, including electronic equipment. Instead of taking responsibility, they had the audacity to tell me to replace everything at my own cost, claiming it wasn't their problem. The damage to the roof was so severe it caused parts of it to break, yet they still refused to take any meaningful action. Their attitude was dismissive, and they showed no accountability for the state of the property. Engel & Völkers Pretoria is the epitome of negligence and disregard for tenants. I strongly advise anyone considering renting through them to steer clear—they will happily take your money but leave you to deal with the consequences of their incompetence.
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Replies (0)IN
Ian N
1 reviews | Active since Jan 2020
5 Jun 2024, 11:50
Allows Sub-letting But Demands Penalty Fees For Dissatisfied Renters
They allow sub-letting, but when the dissatisfied occupant terminates the contract before it ends, they still demand you to pay the 'fair' penalty fee. Do not rent from these agents, they do not have your best interest at heart. They will turn a blind eye to contract breaks that disadvantage them.
Helpful (0)
|Replies (0)IN
Ian N
1 reviews | Active since Jan 2020
5 Jun 2024, 11:50
Allows Sub-letting But Demands Penalty Fees For Dissatisfied Renters
They allow sub-letting, but when the dissatisfied occupant terminates the contract before it ends, they still demand you to pay the 'fair' penalty fee. Do not rent from these agents, they do not have your best interest at heart. They will turn a blind eye to contract breaks that disadvantage them.
0
Replies (0)