Entourage Hair & Beauty Studio: Extremely unprofessional behaviour of Kenny.

Entourage Hair & Beauty Studio: Kenny's extremely immature behaviour.

I used to have Kenny, the salon owner, do my hair. Kenny's mother works as a receptionist in the salon. She accidentally omitted to delete an appointment which I cancelled with her in a particular week. This resulted in Kenny not booking another client in the time slot which caused him to become furious. It was obviously a mistake on the salon’s side and it was not a big mistake to start off with but this very mistake caused a scene that lasted several months.

Upon discovering the particular diary mistake, Kenny blamed me and made a scene out of something that was not meant to become a scene at all. He left me with wet hair and said that his colleague would have to do my hair on the particular day as he refused to do so. He escalated the situation to the extent that he refused to do my hair ever again. I greeted him every time I entered the salon to have his colleague do my hair but he mostly refused to greet me back. This has never happened to me or to anyone I know before. What a childish, short sited and extremely immature way of handling the matter!

As a result of the ongoing emotional abuse directed towards me I have been left with no other choice but leave the salon altogether. The other employees of the salon and I became good friends and it is sad for all that a client relationship had to be ended as a result of the owner’s behaviour.