EONIA ONLINE
1|1 reviews
JC
Jessica C
1 reviews | Active since Member
10 Sept 2019, 12:12
DISGUSTING COMPANY
Guys, please I urge any lady that loves online shopping. Never ever buy anything from EONIA ONLINE. My sister recently bought a dress on their website. She received it, tried it on and it was too small. Shen then returned it to them saying that it is too small in very good order. They then advised her that they will inspect the dress and responded after a while saying that her refund will not be processed as the dress did not meet the returns policy, that the seams were completely pulled apart, which we know for sure was not the case. When we went back to collect the dress again, it looked like the dress was purposely pulled apart and was in no way in the condition that we returned the dress in. Do not support businesses that do not care about their clients and will go this far to make money.
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Replies (105)EONIA ONLINE's replyOfficial
16 Oct 2019, 09:18 We are sorry to hear you had an unsatisfactory experience with us. However the garment had been worn and smelt of cigarette smoke and perfume. We have a strict returns policy to protect all of our customers as we cannot allow a worn garment to be sent to a new customer due to hygiene reasons.
Best regards,
EONIA ONLINE's reply16 Oct 2019, 09:18
Official
We are sorry to hear you had an unsatisfactory experience with us. However the garment had been worn and smelt of cigarette smoke and perfume. We have a strict returns policy to protect all of our customers as we cannot allow a worn garment to be sent to a new customer due to hygiene reasons.
Best regards,