Poor and ***********

My mum went to er consulting entabeni, the service is very slow, takes 4 to 5 hours to get admitted in a private facility. I received a bill for items not used which I tried to query with the practice which I received no resolution. The agent advised to send an email, I called the practice and emailed the practice more than 3 times. I haven't received a response to date but to receive notification the bill has been handed over. Very disappointed with the service of the organization and look forward to hearing from them.