worst service possible

If I could give them zero stars I would have, worst service possible, I phoned them with a emergency on 14/04/2023, the lady that answered the phone called me 2 times for the adres and to ask me what I think is wrong with the patient and a 3rd time again to inform me they don't have a ambulance available, they will call me when they have one, till today 17/04/2023 I haven't heard a word form the.