Scam company with no way to make contact with them

I made an order on Tuesday 18 October through payflex,I never got an order number or email confirming my order, I only received payment plan from payflex as I paid my first installment on the day, I have since tried calling Errands to no avail,their contact number does not work,sent them an email and haven't received any feedback, my order included meat an it was only afterwards that I saw they don't deliver meat outside cape town, so I'm trying to cancel my order but not getting anywhere, it's like the company doesn't exist,why would payflex partner with such an unprofessional company, I want my order canceled an to receive my refund back,their service Is poor an even starting to think I was scammed