ET
Esquire Technologies
Unclaimed Business
ET
Esquire Technologies
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Esquire Technologies
Esquire Technologies has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Esquire Technologies across 82 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
8 Feb 2026, 08:16
POTENTIAL VIOLATION OF COMPETITION ACT & CPA – RESELLERS BEWARE
I am writing this as a public warning to all IT Resellers in South Africa. Do not open an account with Esquire. Their current business model appears to operate in direct contravention of standard wholesale practices and raises serious red flags regarding the Competition Act No. 89 of 1998 and the Consumer Protection Act (CPA) No. 68 of 2008. The Issue: Esquire markets itself as a "Trade-Only Distributor," inducing businesses to sign up under the pretense of wholesale pricing. However, their pricing structure is identical to direct-to-consumer retail stores. Example: ASUS X1504VA Laptop. Retail Market Price: R6999 (Makro/Incredible Connection). Esquire "Wholesale" Price: R6999. Legal Concerns for Resellers: Margin Squeeze (Competition Act): By selling to resellers at the same price available to the public, Esquire is engaging in what can be described as a "margin squeeze" (an exclusionary act). This prevents downstream resellers from trading effectively, as it is mathematically impossible to add a margin and compete. Misleading Representations (CPA Section 41): It is a deceptive practice to represent oneself as a "Wholesale Distributor" to lure business clients when you are effectively operating as a retailer. We were assured strict trade-only access, yet the pricing offers zero trade benefit. Unconscionable Conduct (CPA Section 40): Knowingly signing up resellers and encouraging them to "update feeds" for stock that is priced at full retail value—wasting our time and resources—borders on unconscionable commercial conduct. Conclusion: We have suspended all orders. If you are a legitimate business, do not expose yourself to this. You will find yourself unable to compete and legally squeezed out of the market. Report these practices to the Competition Commission if you have had a similar experience.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
8 Feb 2026, 08:16
POTENTIAL VIOLATION OF COMPETITION ACT & CPA – RESELLERS BEWARE
I am writing this as a public warning to all IT Resellers in South Africa. Do not open an account with Esquire. Their current business model appears to operate in direct contravention of standard wholesale practices and raises serious red flags regarding the Competition Act No. 89 of 1998 and the Consumer Protection Act (CPA) No. 68 of 2008. The Issue: Esquire markets itself as a "Trade-Only Distributor," inducing businesses to sign up under the pretense of wholesale pricing. However, their pricing structure is identical to direct-to-consumer retail stores. Example: ASUS X1504VA Laptop. Retail Market Price: R6999 (Makro/Incredible Connection). Esquire "Wholesale" Price: R6999. Legal Concerns for Resellers: Margin Squeeze (Competition Act): By selling to resellers at the same price available to the public, Esquire is engaging in what can be described as a "margin squeeze" (an exclusionary act). This prevents downstream resellers from trading effectively, as it is mathematically impossible to add a margin and compete. Misleading Representations (CPA Section 41): It is a deceptive practice to represent oneself as a "Wholesale Distributor" to lure business clients when you are effectively operating as a retailer. We were assured strict trade-only access, yet the pricing offers zero trade benefit. Unconscionable Conduct (CPA Section 40): Knowingly signing up resellers and encouraging them to "update feeds" for stock that is priced at full retail value—wasting our time and resources—borders on unconscionable commercial conduct. Conclusion: We have suspended all orders. If you are a legitimate business, do not expose yourself to this. You will find yourself unable to compete and legally squeezed out of the market. Report these practices to the Competition Commission if you have had a similar experience.
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Replies (0)CB
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Leigh D
1 reviews | Active since Jan 2020
3 Sept 2024, 10:07
Gaming monitor warranty
I brought in my gaming monitor not too long ago that was still under warranty a few days before it falls away but I brought it in time but a day later I got told they won't be able to fix the screen, when I went back to fetch my monitor one of the workers told me they were told to void the warranty as it is too expensive to replace and said the monitor had fallen and won't fix it, I even took off the bubble wrap to show them if they see any signs of the thing being fallen and there own workers at the shop were surprised but they just made up there own thing to just not fix my monitor, they would only fix it if I had pay for the screen to be replaced if i paid off which cost the same as a brand new monitor, I'll never purchase a thing at this place ever again, bull****ters
Helpful (0)
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Leigh D
1 reviews | Active since Jan 2020
3 Sept 2024, 10:07
Gaming monitor warranty
I brought in my gaming monitor not too long ago that was still under warranty a few days before it falls away but I brought it in time but a day later I got told they won't be able to fix the screen, when I went back to fetch my monitor one of the workers told me they were told to void the warranty as it is too expensive to replace and said the monitor had fallen and won't fix it, I even took off the bubble wrap to show them if they see any signs of the thing being fallen and there own workers at the shop were surprised but they just made up there own thing to just not fix my monitor, they would only fix it if I had pay for the screen to be replaced if i paid off which cost the same as a brand new monitor, I'll never purchase a thing at this place ever again, bull****ters
0
Replies (0)GW
Gunther W
1 reviews | Active since Jan 2020
17 May 2024, 07:09
Great, customer centric service!
I am writing to express my sincere appreciation for the exceptional client service and patience demonstrated by Esquire Technologies, particularly by its Director, Mohamed, during a recent issue I encountered with my site. As you are aware, I lodged a complaint on hellopeter.com regarding a problem I was facing with my site. The situation escalated, and I was fortunate enough to receive a call from Mohamed himself. Despite initial tensions, Mohamed displayed remarkable professionalism and empathy throughout our conversation. Over the next couple of days, Mohamed and the team at Esquire Technologies diligently worked with me to resolve the issue at hand. Their prompt responsiveness, willingness to listen, and proactive approach to problem-solving were truly commendable. Despite the challenges we faced, Mohamed remained patient, understanding, and committed to achieving a resolution. Thanks to their expertise and dedication, we were able to overcome the obstacles and restore functionality to my site. I am genuinely impressed by Esquire Technologies' commitment to client satisfaction and their unwavering support during this challenging time. I wholeheartedly recommend Esquire Technologies to anyone seeking reliable and customer-centric service. Their professionalism, integrity, and exceptional client care set them apart, and I am grateful for the positive experience I had working with them. Thank you once again for your outstanding support, Mohamed, and the entire team at Esquire Technologies. I look forward to continuing our partnership in the future.
Helpful (0)
|Replies (0)GW
Gunther W
1 reviews | Active since Jan 2020
17 May 2024, 07:09
Great, customer centric service!
I am writing to express my sincere appreciation for the exceptional client service and patience demonstrated by Esquire Technologies, particularly by its Director, Mohamed, during a recent issue I encountered with my site. As you are aware, I lodged a complaint on hellopeter.com regarding a problem I was facing with my site. The situation escalated, and I was fortunate enough to receive a call from Mohamed himself. Despite initial tensions, Mohamed displayed remarkable professionalism and empathy throughout our conversation. Over the next couple of days, Mohamed and the team at Esquire Technologies diligently worked with me to resolve the issue at hand. Their prompt responsiveness, willingness to listen, and proactive approach to problem-solving were truly commendable. Despite the challenges we faced, Mohamed remained patient, understanding, and committed to achieving a resolution. Thanks to their expertise and dedication, we were able to overcome the obstacles and restore functionality to my site. I am genuinely impressed by Esquire Technologies' commitment to client satisfaction and their unwavering support during this challenging time. I wholeheartedly recommend Esquire Technologies to anyone seeking reliable and customer-centric service. Their professionalism, integrity, and exceptional client care set them apart, and I am grateful for the positive experience I had working with them. Thank you once again for your outstanding support, Mohamed, and the entire team at Esquire Technologies. I look forward to continuing our partnership in the future.
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Replies (0)ER
Ettiene R
1 reviews | Active since Jan 2020
6 May 2024, 07:50
Company not sending goods
We ordered 6 laptops from them last week and we have sent proof of payment 3 times already, and every time you ask them were is my order and when will it be delivered, they just keep on asking for proof of payment.
Helpful (0)
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Ettiene R
1 reviews | Active since Jan 2020
6 May 2024, 07:50
Company not sending goods
We ordered 6 laptops from them last week and we have sent proof of payment 3 times already, and every time you ask them were is my order and when will it be delivered, they just keep on asking for proof of payment.
0
Replies (0)GW
Gunther W
1 reviews | Active since Jan 2020
27 Mar 2024, 04:09
Gross Negligence and Incompetence
I am writing to you with a profound sense of disappointment and frustration regarding the continuous mishandling of our business dealings under the oversight of Shaylen, compounded by the shocking service provided by Sumeet. Despite my repeated attempts to address these issues, I have received no response from either party for two days, reflecting a worrying disregard for customer satisfaction within your organization. Allow me to provide a comprehensive overview of the litany of grievances that have prompted this urgent correspondence: Stock Miscommunication and Pricing Discrepancies: Our initial interaction with your company was marred by stock miscommunication and pricing errors. Instances where units ordered failed to match delivered products, including water-damaged standing fans, have resulted in significant financial losses for my business. Failure to Communicate Delivery Charges: Requests for quotes on substantial orders, such as printing paper, were met with a failure to disclose delivery charges. This lack of transparency has left me blindsided by unforeseen costs, reflecting poorly on the integrity of our business relationship. False Pricing and IT Incompetence: The recent incident involving SKU: 55U7K exposed false pricing and gross incompetence within your IT support team. Despite my site displaying a price of R9888.85, I was quoted R9999.00 by your team. Even more concerning is the insistence by your IT staff that my feed is functioning correctly, despite clear evidence to the contrary. This has compelled me to suspend all marketing efforts for your products, as selling at a loss is simply unsustainable. Shocking Service from Sumeet: In addition to the aforementioned issues, I must address the shocking service provided by Sumeet. His lack of responsiveness and apparent disregard for customer concerns have exacerbated an already untenable situation, further eroding my confidence in your company's ability to fulfill its obligations. Given the severity of these issues and the lack of meaningful action taken to address them, I regret to inform you that I have initiated the process of sourcing alternative suppliers who can uphold the standards of professionalism and integrity that I demand. I implore you to take immediate action to rectify these systemic failures within your organization. Failure to do so will leave me with no choice but to terminate our partnership. I expect a prompt response and decisive measures to be taken to address these concerns. There are the list of complaints from other other clients, also on Hellopeter, yet the sales manager, Shaylen, blatantly told me "Mr.Wolf, there must be something wrong, we wil fix it immediately, as this has never happened to anyone before, " No support Bad Sales persons I bought a HD Monitor with 2 HDMI ports I told the sales person that my client has a computer with only a VGA display port, The sales person made me buy the wrong product and told me I have to bring my clients Computer so that they can test it, when I told them I cant bring the clients computer they refused to help me. I decided that its better just to ignore it and buy the correct product because my client is very Important ..." "faulty equipment I bought a power banker today, after two hours we noticed it’s not working we went to warranty depart Technician tested and confirm it’s not working we where given a new one we tested before we leave the shop it’s not , we requested a refund they refused , we need to wait till Technician find a problem, very disappointed with this kind of service " "No support Bad Sales persons I bought a HD Monitor with 2 HDMI ports I told the sales person that my client has a computer with only a VGA display port, The sales person made me buy the wrong product and told me I have to bring my clients Computer so that they can test it, when I told them I cant bring the clients computer they refused to help me. I decided that its better just to ignore it and buy the correct product because my client is very Important ..." False Advertising Received my newsletter with the latest specials, nothing strange. (Festive Deals #3) Went online, bought two of the items. The price at that time was different from the newsletter, also nothing strange as the website is not always up to date, normally they just send an updated Sales Order. Yet when I received the Sales Order the price was still different. I queried this, to which the reply, we made a mistake on the price" "REALLY DISSAPOINTED! REALLY DISSAPOINTED - I purchased an item online, a few hours later the same item is advertised for R1000.00 less than the price I paid. Not good for business Esquire Technologies!" "unfortunately no option for 0 stars on after sales Terrible after sales, cant give 0 stars." "Complaint. I bought logi headphones today the 24/08/2023, Realised the sound is not smooth on the recipient side. Upon returning the item an hour later. they refused to take them back." "Really Bad Customer Service Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!" .
Helpful (0)
|Replies (0)GW
Gunther W
1 reviews | Active since Jan 2020
27 Mar 2024, 04:09
Gross Negligence and Incompetence
I am writing to you with a profound sense of disappointment and frustration regarding the continuous mishandling of our business dealings under the oversight of Shaylen, compounded by the shocking service provided by Sumeet. Despite my repeated attempts to address these issues, I have received no response from either party for two days, reflecting a worrying disregard for customer satisfaction within your organization. Allow me to provide a comprehensive overview of the litany of grievances that have prompted this urgent correspondence: Stock Miscommunication and Pricing Discrepancies: Our initial interaction with your company was marred by stock miscommunication and pricing errors. Instances where units ordered failed to match delivered products, including water-damaged standing fans, have resulted in significant financial losses for my business. Failure to Communicate Delivery Charges: Requests for quotes on substantial orders, such as printing paper, were met with a failure to disclose delivery charges. This lack of transparency has left me blindsided by unforeseen costs, reflecting poorly on the integrity of our business relationship. False Pricing and IT Incompetence: The recent incident involving SKU: 55U7K exposed false pricing and gross incompetence within your IT support team. Despite my site displaying a price of R9888.85, I was quoted R9999.00 by your team. Even more concerning is the insistence by your IT staff that my feed is functioning correctly, despite clear evidence to the contrary. This has compelled me to suspend all marketing efforts for your products, as selling at a loss is simply unsustainable. Shocking Service from Sumeet: In addition to the aforementioned issues, I must address the shocking service provided by Sumeet. His lack of responsiveness and apparent disregard for customer concerns have exacerbated an already untenable situation, further eroding my confidence in your company's ability to fulfill its obligations. Given the severity of these issues and the lack of meaningful action taken to address them, I regret to inform you that I have initiated the process of sourcing alternative suppliers who can uphold the standards of professionalism and integrity that I demand. I implore you to take immediate action to rectify these systemic failures within your organization. Failure to do so will leave me with no choice but to terminate our partnership. I expect a prompt response and decisive measures to be taken to address these concerns. There are the list of complaints from other other clients, also on Hellopeter, yet the sales manager, Shaylen, blatantly told me "Mr.Wolf, there must be something wrong, we wil fix it immediately, as this has never happened to anyone before, " No support Bad Sales persons I bought a HD Monitor with 2 HDMI ports I told the sales person that my client has a computer with only a VGA display port, The sales person made me buy the wrong product and told me I have to bring my clients Computer so that they can test it, when I told them I cant bring the clients computer they refused to help me. I decided that its better just to ignore it and buy the correct product because my client is very Important ..." "faulty equipment I bought a power banker today, after two hours we noticed it’s not working we went to warranty depart Technician tested and confirm it’s not working we where given a new one we tested before we leave the shop it’s not , we requested a refund they refused , we need to wait till Technician find a problem, very disappointed with this kind of service " "No support Bad Sales persons I bought a HD Monitor with 2 HDMI ports I told the sales person that my client has a computer with only a VGA display port, The sales person made me buy the wrong product and told me I have to bring my clients Computer so that they can test it, when I told them I cant bring the clients computer they refused to help me. I decided that its better just to ignore it and buy the correct product because my client is very Important ..." False Advertising Received my newsletter with the latest specials, nothing strange. (Festive Deals #3) Went online, bought two of the items. The price at that time was different from the newsletter, also nothing strange as the website is not always up to date, normally they just send an updated Sales Order. Yet when I received the Sales Order the price was still different. I queried this, to which the reply, we made a mistake on the price" "REALLY DISSAPOINTED! REALLY DISSAPOINTED - I purchased an item online, a few hours later the same item is advertised for R1000.00 less than the price I paid. Not good for business Esquire Technologies!" "unfortunately no option for 0 stars on after sales Terrible after sales, cant give 0 stars." "Complaint. I bought logi headphones today the 24/08/2023, Realised the sound is not smooth on the recipient side. Upon returning the item an hour later. they refused to take them back." "Really Bad Customer Service Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!" .
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Replies (0)KO
Kobus O
1 reviews | Active since Jan 2020
27 Dec 2023, 08:27
Really Bad Customer Service
Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!
Helpful (0)
|Replies (0)KO
Kobus O
1 reviews | Active since Jan 2020
27 Dec 2023, 08:27
Really Bad Customer Service
Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!
0
Replies (0)AM