Complaint

30 Aug 2022, 08:01

Complaint

Good day, I fell and broke my nose and 6 front teeth in April 2022. Went for nose op and then to get teeth fixed. Prior to the dental appointment I communicated that this needs to be settled by my trauma fund from my medical aid. This means the medical practitioner should obtain and use the correct medical aid codes. Each and every time I followed up I emphasized that the correct codes must be used. Long story short, Dr Baard started working on my teeth, grinding all 6 front teeth off, and mounding temporary teeth as well as imprints for lab to make make new implants. They did not care to obtain the correct codes. Now I am stuck with temporary yellowing teeth that are starting to break. The lab bill is still not settled. And since May 2022 I am trying to get Essentisl Dental yo sort this out or yo get back to me. To date no response. Even after numerous requests that dr Baard must please contact me.