EP
Estate Panelbeaters Halfway House
Unclaimed Business
EP
Estate Panelbeaters Halfway House
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Mikha
1 reviews | Active since Jan 2020
15 Jul 2025, 12:30
Great Workmanship, Terrible Service
While the workmanship at Estate Panelbeaters is commendable, the overall service is absolutely pathetic. If you value efficiency and communication, this is not the place for you. They kept my car for over four weeks, and not once did they proactively call to provide an update. I had to call regularly to follow up, and even when they promised a callback, they consistently failed to deliver. This constant need to chase for information is incredibly frustrating. Upon collection, I asked to speak to the manager. When he eventually came, he simply handed me the keys and quickly rushed back to the workshop, clearly avoiding any interaction. This behavior strongly suggests that the significant service issues stem directly from poor management and ill-trained staff. The lack of professionalism and communication made the entire experience extremely disappointing.
Helpful (0)
|Replies (0)M
Mikha
1 reviews | Active since Jan 2020
15 Jul 2025, 12:30
Great Workmanship, Terrible Service
While the workmanship at Estate Panelbeaters is commendable, the overall service is absolutely pathetic. If you value efficiency and communication, this is not the place for you. They kept my car for over four weeks, and not once did they proactively call to provide an update. I had to call regularly to follow up, and even when they promised a callback, they consistently failed to deliver. This constant need to chase for information is incredibly frustrating. Upon collection, I asked to speak to the manager. When he eventually came, he simply handed me the keys and quickly rushed back to the workshop, clearly avoiding any interaction. This behavior strongly suggests that the significant service issues stem directly from poor management and ill-trained staff. The lack of professionalism and communication made the entire experience extremely disappointing.
0
Replies (0)JL
Julie L
1 reviews | Active since Jan 2020
20 Aug 2024, 11:07
Un-happy customer!
I informed Moses that I use my vehicle for business purposes and could they assess the vehicle and then order the parts while I continue to use the vehicle. He told me that they don't work that way. It must be booked in and they have a process that they use. So now there are parts that are on back order and will take six weeks to come. Its ridiculous that the vehicle now sits there when this all could have been prevented.
Helpful (0)
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Julie L
1 reviews | Active since Jan 2020
20 Aug 2024, 11:07
Un-happy customer!
I informed Moses that I use my vehicle for business purposes and could they assess the vehicle and then order the parts while I continue to use the vehicle. He told me that they don't work that way. It must be booked in and they have a process that they use. So now there are parts that are on back order and will take six weeks to come. Its ridiculous that the vehicle now sits there when this all could have been prevented.
0
Replies (0)DM
DUAINE M
1 reviews | Active since Jan 2020
27 Mar 2024, 11:59
DEVASTATING EXPERIENCE
If there was a option for no stars I will select. This company does not deliver to there word and your vehicle is always in a different department in the workshop. They never call back and the managers are never available to speak to. They do not respond to emails. Our vehicle has been there for over 1 month. Will put another review once vehicle is received back.
Helpful (0)
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DUAINE M
1 reviews | Active since Jan 2020
27 Mar 2024, 11:59
DEVASTATING EXPERIENCE
If there was a option for no stars I will select. This company does not deliver to there word and your vehicle is always in a different department in the workshop. They never call back and the managers are never available to speak to. They do not respond to emails. Our vehicle has been there for over 1 month. Will put another review once vehicle is received back.
0
Replies (0)GS
LG
LARRY G
1 reviews | Active since Jan 2020
8 Mar 2022, 08:49
Estate Panelbeaters Halfway House 10/10
I needed work down on my car tock it to estate panel beaters got the most amazing service from all and out standing work on my car the work shop is so clean you can eat of the floor I wood reamend this place 10/10
Helpful (0)
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LARRY G
1 reviews | Active since Jan 2020
8 Mar 2022, 08:49
Estate Panelbeaters Halfway House 10/10
I needed work down on my car tock it to estate panel beaters got the most amazing service from all and out standing work on my car the work shop is so clean you can eat of the floor I wood reamend this place 10/10
0
Replies (0)SD
Sabelo D
1 reviews | Active since Jan 2020
9 Sept 2021, 18:14
Excellent service and perfect workmanship
Estate panelbeaters is the best panelbeaters is Jhb according to my opinion, I had an accident last month coming back from home town in the middle of the night, I phoned Estate panelbeaters hoping that they will assist and they don't disappoint, they organised a towing for me and they were phoning me every hour to check if all is ok and the truck has arrived. It didn't end there, the towing took my vehicle to their yard and the following morning they assisted me until my claim was authorised and the repairs were very quick. The service I received from that place was out of this world, the staff was very friendly always smiling, their Boss made me feel at home. I would recommend estate panelbeaters to everyone, the workshop is squicky clean and the professionalism was beyond my expectation. I will definitely go back to that workshop anytime and I suggest people must go and check the shop.
Helpful (0)
|Replies (0)SD
Sabelo D
1 reviews | Active since Jan 2020
9 Sept 2021, 18:14
Excellent service and perfect workmanship
Estate panelbeaters is the best panelbeaters is Jhb according to my opinion, I had an accident last month coming back from home town in the middle of the night, I phoned Estate panelbeaters hoping that they will assist and they don't disappoint, they organised a towing for me and they were phoning me every hour to check if all is ok and the truck has arrived. It didn't end there, the towing took my vehicle to their yard and the following morning they assisted me until my claim was authorised and the repairs were very quick. The service I received from that place was out of this world, the staff was very friendly always smiling, their Boss made me feel at home. I would recommend estate panelbeaters to everyone, the workshop is squicky clean and the professionalism was beyond my expectation. I will definitely go back to that workshop anytime and I suggest people must go and check the shop.
0
Replies (0)NM
Nandi M
1 reviews | Active since Jan 2020
9 Sept 2021, 13:54
BEST SERVICE :)
It is my pleasure to strongly recommend Estate Panel beaters I have been working with them for the past +- 3years now I am very much impressed with their exceptional work. They not only going to fix your car, but they are willing to go an extra mile and discuss your concerns. during the repairs they will constantly give you updates. After fixing your car they call you to check if everything went well and ask if you received good service. I am happy with them and would definitely recommend that people take their cars for best service.
Helpful (0)
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Nandi M
1 reviews | Active since Jan 2020
9 Sept 2021, 13:54
BEST SERVICE :)
It is my pleasure to strongly recommend Estate Panel beaters I have been working with them for the past +- 3years now I am very much impressed with their exceptional work. They not only going to fix your car, but they are willing to go an extra mile and discuss your concerns. during the repairs they will constantly give you updates. After fixing your car they call you to check if everything went well and ask if you received good service. I am happy with them and would definitely recommend that people take their cars for best service.
0
Replies (0)HT
Helanie T
1 reviews | Active since Jan 2020
8 Sept 2021, 12:49
Spotless workshop, terrible service
I took my Chery QQ to have a water leak seen to in June 2021, and white smoke which came from the exhaust. I specified that I needed a quote first before they started working on my car. They apparently looked at it at their premises and I was told there was damage to the head gasket and that it was not worth fixing. Then they said they will have to send my car to Wynberg for a quote. I stressed to Ranjeev that I needed a quote for the transportation of my car to Wynberg. In spite of me phoning him on a weekly basis for almost 3 weeks, I got no feedback on my request for the transportation quote. Having heard nothing from anybody at Estate Panelbeaters, I phoned to inform them that I will be collecting my car. I was told that my car was in Wynberg being repaired. This was done without my permission. I asked Ranjeev who gave permission for my car to go to Wynberg to be repaired, and he told me the decision was made by the owner of the company. When I finally got my car back on 27 July 2021, the bill came to R3 150.00. When I spoke to Preston (who is the New Business Development consultant at the company) about the bad service and my car being repaired without my permission, he got approval to reduce the amount with R1 150.00 to apologise for the bad service. He assured me that he is working on improving the company's customer service and that I shouldn't deal with anyone else except him. Also, Preston wanted me to remind my friend to bring her BMW M Coupe that was in an accident, to be repaired by them. I drove my car home and as I stopped, water just poured out again from somewhere and the water in the water bottle was boiling. I phoned Preston straight away and he said they will come and see me the following day at my premises. Ranjeev and Preston arrived and I was told that there were two other problems that they now identified (these leaks were not there when I initially took my car in) but Preston said he will go back to the workshop and speak to the mechanic and will phone me back the next day. (I have a witness to this conversation). I never got that call and the leaks on my vehicle were still not resolved. On 29 July I sent Ranjeev pictures of my car's engine showing that a part of the airflow box was missing. My car went in with this part intact. He said that he knows that the part was there when my car arrivied at their premises, but that they will replace it soonest. Today, 8 September 2021, I am still waiting for any communication from anyone at Estate Panelbeaters. I will definitely not recommend Estate Panelbeaters to anyone. Bad service and extremely unreliable. Working on BMWs, Audis, Mercedes Benz’s and all kinds of expensive cars, they can't fix a water leak on a Chery QQ? I wouldn't trust them with any car, cheap or expensive. Needless to say, my friend will most certainly not take her collector’s item BMW Coupe to them for repairs.
Helpful (0)
|Replies (0)HT
Helanie T
1 reviews | Active since Jan 2020
8 Sept 2021, 12:49
Spotless workshop, terrible service
I took my Chery QQ to have a water leak seen to in June 2021, and white smoke which came from the exhaust. I specified that I needed a quote first before they started working on my car. They apparently looked at it at their premises and I was told there was damage to the head gasket and that it was not worth fixing. Then they said they will have to send my car to Wynberg for a quote. I stressed to Ranjeev that I needed a quote for the transportation of my car to Wynberg. In spite of me phoning him on a weekly basis for almost 3 weeks, I got no feedback on my request for the transportation quote. Having heard nothing from anybody at Estate Panelbeaters, I phoned to inform them that I will be collecting my car. I was told that my car was in Wynberg being repaired. This was done without my permission. I asked Ranjeev who gave permission for my car to go to Wynberg to be repaired, and he told me the decision was made by the owner of the company. When I finally got my car back on 27 July 2021, the bill came to R3 150.00. When I spoke to Preston (who is the New Business Development consultant at the company) about the bad service and my car being repaired without my permission, he got approval to reduce the amount with R1 150.00 to apologise for the bad service. He assured me that he is working on improving the company's customer service and that I shouldn't deal with anyone else except him. Also, Preston wanted me to remind my friend to bring her BMW M Coupe that was in an accident, to be repaired by them. I drove my car home and as I stopped, water just poured out again from somewhere and the water in the water bottle was boiling. I phoned Preston straight away and he said they will come and see me the following day at my premises. Ranjeev and Preston arrived and I was told that there were two other problems that they now identified (these leaks were not there when I initially took my car in) but Preston said he will go back to the workshop and speak to the mechanic and will phone me back the next day. (I have a witness to this conversation). I never got that call and the leaks on my vehicle were still not resolved. On 29 July I sent Ranjeev pictures of my car's engine showing that a part of the airflow box was missing. My car went in with this part intact. He said that he knows that the part was there when my car arrivied at their premises, but that they will replace it soonest. Today, 8 September 2021, I am still waiting for any communication from anyone at Estate Panelbeaters. I will definitely not recommend Estate Panelbeaters to anyone. Bad service and extremely unreliable. Working on BMWs, Audis, Mercedes Benz’s and all kinds of expensive cars, they can't fix a water leak on a Chery QQ? I wouldn't trust them with any car, cheap or expensive. Needless to say, my friend will most certainly not take her collector’s item BMW Coupe to them for repairs.
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Replies (0)