M
Mikha
Active since Dec 2021
10
Reviews
0
Industries
Reviews
10 reviews5 months ago
Very disappointing service at Clicks Broadacres
Very disappointing service at Clicks Broadacres. I placed a Click & Collect order, and when I arrived to collect it, the staff member assisting me took over 20 minutes to complete the process. There was no communication or explanation for the delay, and I was left waiting without any update. A simple acknowledgment or clear communication would have made a huge difference. Poor customer experience overall — Clicks really needs to train staff to communicate better and manage Click & Collect orders more efficiently.
0 replies
6 months ago
Very disappointed with the unprofessional service from Glass Group
Very disappointed with the unprofessional service from Glass Group. My appointment was confirmed on Friday, 24/10, for 10:30 a.m. on Monday, 27/10. By 11:00, I had received no feedback or update. After following up with both the company and my insurance, someone finally called after 13:00 to say the technician was on the way. When Lucky, the technician, arrived, he was incredibly polite, professional, and apologetic. He explained that he had been given an incomplete worksheet late in the day and that his jobs were scheduled all across Gauteng with no consideration for travel time or traffic. This is unfair to him, as he arrives late to frustrated clients due to poor planning, not negligence. Lucky was excellent, but Glass Group’s scheduling team seriously needs improvement to avoid unnecessary frustration for both clients and technicians.
53 replies
8 months ago
Good Resolution After Initial Poor Communication – Hope They’ve Learned
After posting my initial review on HelloPeter regarding delays and lack of communication, the CEO, Anees, reached out personally and apologized profusely for the mishap. I explained that while I understand that delays can happen, it’s crucial for clients to be kept informed and not ignored. The delivery arrived as promised on Monday, a few days late. One of the items was damaged, but a quick chat with Anees arranged an exchange along with free delivery for a few other items I had ordered. This process was absolutely seamless, and all items were delivered in less than 3 days. This makes me wonder: do customers only receive prompt, attentive service when a bad review is posted, or was the CEO simply unaware? Either way, I sincerely hope One Deal A Day has learned from this and will maintain better communication with all clients. They offer great discounts, and it would be a shame to miss out due to poor customer service.
0 replies
8 months ago
Ignored, **** To, and Still Waiting – Worst Service Ever!
Absolutely appalled by the service from this company. I placed an order over 10 days ago and still haven’t received it. I’ve called every number, messaged countless times, and was completely ignored. Even worse, after doing my own investigation, I found out they ****—my order was only picked up by the courier today at 4pm, despite being told otherwise. The staff are clearly dishonest and careless, and they show zero respect for their customers. Being ignored and **** to is unacceptable. I strongly warn anyone thinking of ordering from this company—don’t waste your time or money.
0 replies
8 months ago
After a deeply frustrating visit to Specsavers, my mother and I were disappointed by Dr
After a deeply frustrating visit to Specsavers, my mother and I were disappointed by Dr. Muhammad's lack of professionalism. Despite my mother being in significant pain, he dismissed her without a proper examination, stating she needed a specialist before she even entered the consultation room. His only advice was to "take a Panadol." He refused to provide a sick note for more than the day of the appointment, showing a complete lack of empathy. This experience was a stark and negative contrast to the excellent care we consistently receive from Dr. Deshan. We will not be returning to Dr. Muhammad and will seek help elsewhere.
53 replies
9 months ago
Great Workmanship, Terrible Service
While the workmanship at Estate Panelbeaters is commendable, the overall service is absolutely pathetic. If you value efficiency and communication, this is not the place for you. They kept my car for over four weeks, and not once did they proactively call to provide an update. I had to call regularly to follow up, and even when they promised a callback, they consistently failed to deliver. This constant need to chase for information is incredibly frustrating. Upon collection, I asked to speak to the manager. When he eventually came, he simply handed me the keys and quickly rushed back to the workshop, clearly avoiding any interaction. This behavior strongly suggests that the significant service issues stem directly from poor management and ill-trained staff. The lack of professionalism and communication made the entire experience extremely disappointing.
0 replies
10 months ago
A Shocking Display of Incompetence and Lack of Communication
My experience with First for Women's claims process has deteriorated from frustrating to utterly shocking. Initially, I faced a complete lack of proactive communication, constantly chasing for updates. Their app chat was broken, calls disconnected, and promised callbacks never materialized. Even after a manager, Dillon, got involved, I received only empty promises and drawn-out 24-48 hour feedback cycles. My request for a specific panel beater was ignored, leading to more struggles. What was meant to be a swift tow turned into days of waiting, with my car ultimately going missing for a period. The latest revelations are truly astounding. After my repeated calls, my car was finally located. To my disbelief, a consultant then admitted that Dillon had never even sent the authorization to the panel beater in the first place – it was only sent today! This gross oversight by their staff explains weeks of delays. My car has now been with First for Women for three weeks, and repairs haven't even begun due to this astounding internal failure. This continuous cycle of non-communication, misinformation, and sheer incompetence is unacceptable. I strongly advise against using First for Women for any insurance claims. Their processes are chaotic, their promises hollow, and their handling of my vehicle has been a complete nightmare.
159 replies
10 months ago
WARNING: Second Chance Treasures +27 64 461 0544- A ****! Do NOT trust Second Chance Treasures
WARNING: Second Chance Treasures +27 64 461 0544- A ****! Do NOT trust Second Chance Treasures. This business is a complete ****. They requested a deposit for an item and promised delivery, but after taking my money, they immediately removed me from their group and blocked my phone number. I never received the promised delivery. This is a clear case of theft and *****. Save your money and avoid this *****ulent operation at all costs.
0 replies
10 months ago
My First for Women insurance claim experience has been incredibly frustrating
My First for Women insurance claim experience has been incredibly frustrating. There's been a complete lack of proactive communication, forcing me to repeatedly call for updates. The app's chat feature is broken, a problem I reported but remains unresolved. I received incorrect inspection timelines and was promised a callback that never happened, despite the app showing the inspection completed hours ago. Attempts to call are met with disconnections or an "invalid number" message, and my callback requests go unanswered. This lack of communication, unreliable channels, and misinformation make getting updates impossible and have caused significant stress
53 replies
52 months ago
Raksha Bhoola is an ...
Raksha Bhoola is an amazing person, extremely helpful and friendly.
53 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
2 (20%)
2 Star
1 (10%)
1 Star
6 (60%)