Stay away from regal and ET nice

I bought a motor, et 500, the motor came without a power supply. This made me very skeptical. I was given long stories by regal who said they couldn't take the motor back, which I wanted to return as I was not happy that is had missing parts. This has just turned into a whole nightmare. The motor does not work lime it should. I was told the motor came with remotes, which it didn't, then I get told that this specific motor does not have the remotes. All lies from regal. You have wasted my time, my petrol and my whole day. I want answers! Not one person returned my call from regal northgate. My blood is boiling as u type this.