Disgruntled Tenant!!!! 🤬😡😤😠

I have the worst experience from an agent from Etchell and Young Brokers!!! Richard who was assisting with moving in a property in Kloofendal has to be the worst experience I have ever had!!! I literally had to follow up on my application and clearly begging to get my lease agreement , and then I asked the agent that he speaks to the landlord to atleast move in on Tuesday 29th literally 2 days prior to the 1st of the new month, I was even willing to pay a pro-rata if need be, Richard promised me that I can be able to move in the 29th since it’s only 2 days before the lease commences, I made all my arrangements to move even telling my current landlord when I will move so his new tenant can move in, Richard mixed me for the longest time I had to follow up by myself because his way of treating tenants is uncalled for!!! Absolutely disgusting!!!! Now I had to make changes because of uncer*****y from him and giving me false hope!!! This has costed me alot of money and I hate being told lies on numerous occasions!!!! Because of constant lies and false hope!!!! 😡🤬😤 worst service I received in my life!!!! 🤬 🤬 the lies continued even worse after I paid my deposit and months rental!!! To the point i even wanted to cancel my agreement with the company, treat your tenants with respect, dignity and be truthful, is that too much to ask for!!! Please address my concerns with your agent, I have all WhatsApp messages as evidence on how I was **** to with no proper feedback from him!!!!