eugenes casa portugesa
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
disaffection from the experience i received from the waitron as well as the manager on duty tonight. We had to repeatedly ask for soda water after the bulk of the drinks order was served. to put into perspective i brought guests through from port Elizabeth to experience the true Eugnene's experience which i was always used to but with great disappointment, i was never embarrassed as much as tonight waiting 1.5 hours for our food to arrive. this is a long story so to cut it to the bone, what a horrible experience. Eugene please ask your manager on duty to explain but I would not put my foot in your establishment again. regards your 7 years loyal customer. Riaan
1 reviews | Active since Jan 2020
disaffection from the experience i received from the waitron as well as the manager on duty tonight. We had to repeatedly ask for soda water after the bulk of the drinks order was served. to put into perspective i brought guests through from port Elizabeth to experience the true Eugnene's experience which i was always used to but with great disappointment, i was never embarrassed as much as tonight waiting 1.5 hours for our food to arrive. this is a long story so to cut it to the bone, what a horrible experience. Eugene please ask your manager on duty to explain but I would not put my foot in your establishment again. regards your 7 years loyal customer. Riaan
1 reviews | Active since Jan 2020
I paid a visit on Monday 4th Feb with two clients. 1)I ordered a prawn starter which came with the main meal. 2)I ordered Filo Frito's with my Peri Peri chicken instead of Fries Fries arrived which I posted out to the manager and the waiter The Milo Frittos arrived 30 min later when I had completed my meal but it was completely raw. 3)I ordered Vanilla ice cream with choc sauce as a desert I received a melted blob of brown mush. when I enquired the waiter informed me that there was no vanilla ice cream and this was the substitute and he laughed, I asked for the manager and he mumbled and pointed out that the Milo Frittos is freshly prepared and thats it. 4) The chicken was cold to the bone indicating it was not properly defrosted and frozen when cooked. This is shocking especially from the manager. I normally take my clients to Vleiserai but thought Portuguese food would be a nice change. Lost x 3 clients for sure and no more business
1 reviews | Active since Jan 2020
I paid a visit on Monday 4th Feb with two clients. 1)I ordered a prawn starter which came with the main meal. 2)I ordered Filo Frito's with my Peri Peri chicken instead of Fries Fries arrived which I posted out to the manager and the waiter The Milo Frittos arrived 30 min later when I had completed my meal but it was completely raw. 3)I ordered Vanilla ice cream with choc sauce as a desert I received a melted blob of brown mush. when I enquired the waiter informed me that there was no vanilla ice cream and this was the substitute and he laughed, I asked for the manager and he mumbled and pointed out that the Milo Frittos is freshly prepared and thats it. 4) The chicken was cold to the bone indicating it was not properly defrosted and frozen when cooked. This is shocking especially from the manager. I normally take my clients to Vleiserai but thought Portuguese food would be a nice change. Lost x 3 clients for sure and no more business
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