Bad service! BAD QUALITY

I bought taps, costly and beautiful at eurotrend near greenstone. The quality is extremely bad. From shower arms to spouts to taps. The kitchen ones are the worst.. I tried calling but no help, they even drop the call when I explained to them. Luckily, I had the business card for the sales agent who assisted me. Sent her whatsapp as she wasn't picking my calls, no assistance still.. Bad service bad quality