EverAfter Studios – Disappointing Wedding Photography Service

EverAfter Studios – Disappointing Wedding Photography Service

I want to start by saying that this review is not written out of hatred or spite. I am sharing it to shed light on a truly disappointing service experience, while also acknowledging the suppliers who made our wedding day magical.

To be clear from the beginning, the photos we eventually received are beautiful, and the photographer who took them did a great job. Unfortunately, our experience with EverAfter Studios as a company was deeply disappointing.

We booked EverAfter Studios after seeing only glowing reviews online and on their website. At the time, we could not find any negative feedback, so we trusted them with such an important day.

On the wedding day, the photographers we were expecting did not arrive. Instead, subcontracted photographers showed up, something we were never informed about beforehand. I had specifically requested a female photographer for myself and my brides****s, but a male photographer arrived instead. This was not his fault — he was professional and kind — but he had not been briefed on my shot list or schedule, meaning I had to direct him throughout the day.

We paid for two photographers: one to cover myself and the bridal party, and another to cover the groomsmen and guests. However, we believe we have only received photos from one photographer. Key moments are missing, including the groomsmen getting ready and guest photos taken while we were away for our couple shoot.

The delivery of our photos was also extremely delayed. We only received our gallery six months after the wedding, after repeatedly chasing the company. When it finally arrived, some photos were edited, but many were clearly unedited original images uploaded in bulk for us to sort through ourselves.

We are still missing a large portion of our photos despite asking for months, and communication has now stopped completely. After I left an honest review on Instagram and tagged them, I was immediately contacted and asked how they could fix things. They sent raw files and promised the missing photos would be edited and delivered that same night. Shortly after, they untagged themselves from my post and returned to radio silence.

I am sharing this review to warn other couples. Wedding photos are one of the only things you keep forever, and this has been an incredibly upsetting experience.