Shocking Stay at Everglades Hotel

I booked a basic room because we were staying for a friends wedding. Apon arrival I asked to change the rate so that we could have breakfast. The hotel could not check us in before the shuttle left so had to organise with Friends whose room was ready in order to change.<br> <br> When we arrived back from the wedding at around 2 am there was someone in our room, she said something like, \Sorry my Dad said this room was free\". We then had to stay in the room adjacent, only we had no keys to lock any of the doors. There was pepper spray left on the bed which gave us a very bad impression.<br> <br> As a result we had a very bad nights sleep as we did not feel secure, my poor wife did not sleep at all. The room we stayed in was clearly not prepared and my wife said the sheets smelled of perfume.<br> <br> When we complained the staff were unapologetic and asked us who was in our room and whether we spoke to precious about it. What an incredibly silly thing to say, we were tired and must now run around organizing things.<br> <br> My wife said she wanted to leave and we paid the bill. Only to find later that we were charged for the breakfast we never had!<br> <br> I phoned and left a message for a manager to contact me, none has"