Poor workmanship and customer service

I have had a horrible experience with Everwood, Initially I engaged Lorenzo to help restore my wooden windows and replace and restore a couple of wooden doors. He initially didn’t bother to even measure the wooden doors he was replacing and as a result ordered the wrong doors. After getting the wrong doors he then tried to smear them off on me saying extra planks could be attached to compensate for the wrong size. I refused and new doors had to be ordered. This caused a huge delay in my build which was costly for me. After the new doors arrived it was installed however after a couple of months the doors sagged and now can’t close properly. I phoned, texted and emailed Lorenzo multiple times, when we were in discussion, he told me he was busy on other projects in other areas and he would get back to me, it has now been more than three months and he hasn’t repaired my defective doors, he is now just completely ignoring any emails or messages I am sending him. I would not recommend anyone using Lorenzo and Everwood service as the workmanship is extremely bad and the no customer support or follow up after he gets paid.