Refund and return not guaranteed

This business needs to be closed, they no regard none whatsoever for consumers..it's a mission to to get your refund or replacing faulty goods, it's been 2 months now and still my refund hasn't been processed and I'm sitting with a faulty product I bought from them..I should have read the reviews before making a purchase..there's not even a physical store where you can return the goods yourself...they are a **** to be precise..Once they take your money they no longer have any business with you..I wonder if there's anyone who has gotten their refund back...I hope the consumer ombudsman will do something about this matter.