1 reviews | Active since Member
This is probably the worst service I ever received. From the time the project started, there have been issues. Once the deposit is paid, then you are basically held to ransom. The contract shows up when the truck is on site and ready to drill. The contents of the contract is heavily skewed in their favor. All operational and financial risk is transferred to you the buyer while they are not responsible for anything. This includes the damage they caused. In my case 1. They damaged the main water line in 4 places. Instead of repairing it, they offer to charge you for the repairs. 2. They drilled through a sewer line ( no inspection done prior to drilling). 3. The surface where they dug up to lay pipes and cables was left as is. Severely damaged and poorly lifted. 4.The cable leading to the pump was buried directly in the ground. Zero protective measures taken. 5. The pipes were so poorly installed, that they are now falling off the wall. My complaints around the damaged sewer and main water damages were met with a shrug and reference to that heavily skewed contract. Then a reminder that my warranties are null and void if I appoint another contractor to repair the poor workmanship. Apparently work done by qualified contractors is not as good as the mess they made. There’s so much I can put down here, but it would be a very long review. If ever you want to do business with them, be very careful, they take no responsibility for anything, the work is extremely poorly done and the contract is akin to highway *******.