Shocking Unprofessional Delivery

Camesh Investments / EWC EXPRESS -Shocking Experience, Unprofessional, No Communication -dont answer phones/ only whats app /email begging them to reply. Impossible to get hold of. My experience moving a holiday home from a remote town in KZN to Pretoria was awful -You must always contact them and confirm details. They do not contact you. -All extra items submitted beforehand not looked at, when driver arrived spent hour analysing items until I proved showing emails/text messages and pictures of request sent ...then they will allow drivers to pack and a simple "sorry no one told me" -They do not forewarn you of final payments. -When the driver arrived he refused to load until full payment received - when I advised I wasn't prepared, no one had told me to pay final amount -they advised that "I should of read the fine print" - I have no problem with paying the full amount before- but a courtesy call or email preparing for the day should be done. -When paying cash, no receipts, I hand wrote a receipt on the back of a till slip and got the driver to sign it. -Will keep you running from atm to atm trying to draw cash, don't accept EFT payment on day. -After driving 5 hours from Durban to my Pretoria home through terrible weather and traffic conditions the truck arrived after me at 23hoo. The driver advised the R1000 short from cash I drew (that I agreed could be done in the morning as I had drawn my cash limit for the day) was due and he would not unload until it was paid. I did an EFT immediately, gave the proof of payment to the driver then he told me he could not offload as he did not have man power, the same 3 guys who loaded the truck.. -When I called the sales lady the phone was on loud speaker I overheard her tell the driver "I am a difficult client" -In the morning before they came to deliver again, I got an email advising I must pay extra R1500 for a bakkie or R500 for extra helpers as they had limited access, I had to send a photo of my free standing house and short driveway to prove it!! I arranged my own gardener and housekeeper to assist. Finally they offloaded. Absolute craziness!! Never again. Moving is stressful enough- avoid the drama with this company... CAMASH INVESTMENTS using a truck branded as EWC EXPRESS