Exel Finance

I will just copy an email I sent to these people and they never assisted me at all their consultant seemed like he was just picked from the street without having an idea ofwhat he is going to do Morning Kaycee

This Collen Mokgolela, yesterday we spoke on the phone. My concern is that since I joined Exel Finance from May 2022 until now, I have few issues which doesn't sit well with me. My initial reason to join you was that I was placed into a debt review program by a company known as OMNICO of which i didn't understand many issues about the program itself and in realization to that fact I pulled out not knowing that my name has been put under debt review.

And all this happened when my creditor phoned me and informed me that my premiums were not paid in discovering I phoned them and none of those whom I spoke to were able to explain what was really happening.

My reason to join you guys was explicitly explained that I wanted my name to be removed from being under debt counseling. As we speak that has not being cartered for thus far its the seventh 7th month now and I haven't been given a valid reason why is it like this.

I asked about my credit score report I was not given that, the principal debt of my MFC account on how it has been handled in terms of NCR acts to reduced interests which are *******ly added to the account by the creditor I was not helped in that regard. The distribution statements which I have paid right through the passed months I don't receive of them unless I have requested them.

I therefore demand that all that is mentioned above which is a clear indication of an unfair treatment as a consumer and your client should be rectified.

Regards

CT MOKGOLELA No positive response I received to date. To top it off, when I called phoned NCR I was told that their registered name is different.