Such humiliation!!!!

As I am writing this i am shaking with anger, so today we were at Midlands Liberty Mall in Pietermaritzburg, in our entire lives we have never been so humiliated like that, so we were at the parking outside our car waiting to go and pay for our parking ticket with my family of 5 including mom and dad.. 7 or 8 security guards came rushing towards us, one of them was a holding a gun to his chest (Senzo, that was the name on his name tag), they came to our car and looked through the car's windows and they went around the car and you could see they are searching for something

Shocked as we were, we asked what is going on, they said we must come with them inside to the office, actually they were not asking they were demanding, when we asked why they said we will find out inside, so we were escorted by all of them inside like criminals and everyone was looking at us, when we got inside to their office, they told us that I stole a white lady's cellphone at Jet.

The way I was so shocked I couldn't even talk at the time, I never even went inside Jet today, so how could I have stolen any fone? So if I stole a fone why are my parents and brothers here? so as soon as they told us that, a lady from Jet came in and said "it's none of them" meaning they had the wrong people, as soon as she said that all the securities disappeared, and all we got was a mere apology from their manager "on their behalf" as they were nowhere to be found

Is that how you train your people? To just humiliate people like that without having their facts straight? My mother is diabetic so anyone could imagine the shock she was in when she saw a guy carrying a gun and all those securities escorting us, she couldnt even walk properly

This time they messed with the wrong family, we will not leave this lying down, the way I'm so angry right now!!!!!