Excellerate Services
Claimed Business
Performance(last 12 months):
Ranked In Security
#8NPS Score
0Unlikely
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Leano M
1 reviews | Active since Jan 2020
21 Jun 2024, 14:52
Racially profiled
Today, I was racially profiled by two security guards. I had walked into the Clicks by Rosebank and then I had been stopped by these people. They had told me to empty my pockets because they had thought I stole something by the way I look and how full my pockets were. When I had asked them why they stopped me they had said I don’t look like I have money and because my hands were in my pockets I had ****** something. Honestly disgusted and appalled by this disgusting behaviour. Blatant ****** and racial profiling.
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Leano M
1 reviews | Active since Jan 2020
21 Jun 2024, 14:52
Racially profiled
Today, I was racially profiled by two security guards. I had walked into the Clicks by Rosebank and then I had been stopped by these people. They had told me to empty my pockets because they had thought I stole something by the way I look and how full my pockets were. When I had asked them why they stopped me they had said I don’t look like I have money and because my hands were in my pockets I had ****** something. Honestly disgusted and appalled by this disgusting behaviour. Blatant ****** and racial profiling.
0
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Melanie K
1 reviews | Active since Jan 2020
29 Jan 2024, 07:19
Disgusted and Humiliating
Today I am totally disgusted and humiliated by these individuals who work for Excellerate Security. My family and I were enjoying a peaceful Sunday at Durban north pool. All of a sudden they come straight to me, my son, his family and threaten us gun in holster pepper spray out. What kind of human beings do that in front of family and kids all around. And to innocent people just enjoying a day out. Those are not human beings, please anyone who reads this don't ever use this company they have uncultured, evil, uneducated staff working for them. My whole family is left traumitized and devastated. Disgusted and left wondering how this company employ these kind of animals.
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Melanie K
1 reviews | Active since Jan 2020
29 Jan 2024, 07:19
Disgusted and Humiliating
Today I am totally disgusted and humiliated by these individuals who work for Excellerate Security. My family and I were enjoying a peaceful Sunday at Durban north pool. All of a sudden they come straight to me, my son, his family and threaten us gun in holster pepper spray out. What kind of human beings do that in front of family and kids all around. And to innocent people just enjoying a day out. Those are not human beings, please anyone who reads this don't ever use this company they have uncultured, evil, uneducated staff working for them. My whole family is left traumitized and devastated. Disgusted and left wondering how this company employ these kind of animals.
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Replies (0)ES
ELIAS S
1 reviews | Active since Jan 2020
15 Feb 2023, 10:35
Useless manager Godfrey and poor service
I went to apply for my access parking card on the 13.02.23, firstly i met two ladies at the reception clueless,they couldn't assist me with anything but atleast gave ma a copy of a quotation that was lying on the printer. They depend on their useless manager by the name Godfrey,i went to their offices 3times that day but couldn't find him even once.I eventually asked for his contact number,managed to call him yesterday and told him how urgent is this access card.He told me as soon as my head office sign the lease agreement,he will send them the invoice to pay,they did that yesterday, today when i call to follow up with him he is telling me a different story.The invoice needs to be send by his head office not him ,i asked him to make them aware of the urgency of tha cards ,he then tells me straight no it won't be possible because they are not just dealing our lease without even asking,how pathetic for a whole manager?I am so disgusted at their service ,it now feels like they are doing me a favour,i a not treated like a customer
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ELIAS S
1 reviews | Active since Jan 2020
15 Feb 2023, 10:35
Useless manager Godfrey and poor service
I went to apply for my access parking card on the 13.02.23, firstly i met two ladies at the reception clueless,they couldn't assist me with anything but atleast gave ma a copy of a quotation that was lying on the printer. They depend on their useless manager by the name Godfrey,i went to their offices 3times that day but couldn't find him even once.I eventually asked for his contact number,managed to call him yesterday and told him how urgent is this access card.He told me as soon as my head office sign the lease agreement,he will send them the invoice to pay,they did that yesterday, today when i call to follow up with him he is telling me a different story.The invoice needs to be send by his head office not him ,i asked him to make them aware of the urgency of tha cards ,he then tells me straight no it won't be possible because they are not just dealing our lease without even asking,how pathetic for a whole manager?I am so disgusted at their service ,it now feels like they are doing me a favour,i a not treated like a customer
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Replies (0)J
Jason
1 reviews | Active since Jan 2020
30 Sept 2022, 09:31
They are a company who take our security and well being seriously
They are a company who take our security and well being seriously. I would highly recommend them to anyone looking into any of the services that they offer.
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