Extremely poor service from Exclusive Podiums

I ordered and paid for 3 display boxes on the 19th May 2021 and was provided with an email confirmation that the display boxes will be ready within 3 to 5 days working days. 3 weeks later and the boxes are not ready. Emails are not responded to and when I call to follow-up today the owner does not apologize for the poor service or give thorough information. I request a refund because I cannot tolerate the rudeness on the phone and my call is cut off. Worst service ever. I strongly advise that you do not use the services of Exclusive Podiums.