Bad experience

I had the worst experience with this business. I ordered a wig in November 2025 during the Black Friday special. I ordered a 12 inch wig, they sent a 8 inch and insisted it was a 12 inch until I told them the wig is shorter than my 10 inch wig. They requested I send it back on my own costs whereas they made a mistake in supply and I would have expected them to pay for the return. After nearly 2 months of pleading and begging nothing. Until I requested for a refund on the purchase, it was only then that I received the replacement wig after 2 full months. As a first time buyer it was disappointing to receive such bad service from them.