Withdrawal problem

I made a withdrawal two withdrawals on my account 3 weeks back, and I never received the funds I sent a support request to resolve the issue and the said it will take 9 days but instead of giving me feedback they keep extending the days. Very funny how when I started making withdrawals I faced problems, they even rejected one of my withdrawals for now reason and when I sent support request about that one it was sorted out the same day but with my money being paid to me I am not getting any assistance it's a terrible experience to know a broker willingly accepts deposits but gives you withdrawal problem. Never expected this from a well known international broker. Its appalling service with their not so helpful AI robot assistant.