stproperties@exp is unprofessional and unreliable

I have had the worst experience with this company from the first month I rented with them, they did not return the lease agreement to me signed by the landlord, nor give me any invoice which I have requested many times from the agent I was dealing with Fezi Kolele, a few days before moving out, that is when I met herfor the first time because she had to bring people to view the premises and her supervisor Siyabonga Thabatha, the full seven months I stayed there they never viewed the house with me or inspected it. They said I would not receive the deposit back until 21 days after vacating. I vacated earlier on the 28th of July, and Siya mentioned that he was impressed that I left the premises clean and up until today, the 13th of September, I have been made promise upon promise about getting my full deposit back by both agents. They have now decided to ignore my texts.