Review ofExperian SA
Experian SA
1.2|354 reviews
Responds in 144 hours 15 min
MG
Mervyn G
1 reviews | Active since Member
12 Mar 2026, 06:35
Credit score defamation
Warning to unsuspecting consumers!!!! If you have no debt & never been in debt for years, Experian will reduce your credit score for absolutely no reason. When I contacted them about this, I was told, there was a "variation in my details", that's the lame excuse they came up with. Nothing has changed in my details for years. After reading the reviews, it seems that majority of the people, reviewing are black!!! Is this credit bureau ******? Or, is it run by the Afrikaner tribe!!!! When they give you a poor credit score, for no apparent reason, it's defamation and as South Africans, we should not allow these facilities to exist in our country. We are not living in the past oppressive regime.
Helpful (0)
Replies (212)0
Replies (212)Experian SA's replyOfficial
12 Mar 2026, 06:43Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply12 Mar 2026, 06:43
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Best regards,
MG
Mervyn G's updateReviewer Update
12 Mar 2026, 10:33I wait for the response from your consultant & to hear, how Experian justify what they did, by taking the law into their hands & reduce a consumers credit score!!!!!
MG
Mervyn G's update12 Mar 2026, 10:33
Reviewer Update
I wait for the response from your consultant & to hear, how Experian justify what they did, by taking the law into their hands & reduce a consumers credit score!!!!!
Experian SA's replyOfficial
16 Mar 2026, 12:26Good day
Kindly refer your scoring query to servicedesksouthafrica@experian.com for urgent assistance.
Regards
Kindly refer your scoring query to servicedesksouthafrica@experian.com for urgent assistance.
Regards
Best regards,
Experian SA's reply16 Mar 2026, 12:26
Official
Good day
Kindly refer your scoring query to servicedesksouthafrica@experian.com for urgent assistance.
Regards
Kindly refer your scoring query to servicedesksouthafrica@experian.com for urgent assistance.
Regards
Best regards,
MG
Mervyn G's updateReviewer Update
16 Mar 2026, 12:57Good day
That's not good enough, Experian is being deceptive!!! I'm not going to your service desk, the whole reason I put up a review on Hello Peter, was to get a justified answer, to how Experian behave & other consumers can see for themselves, how businesses like Experian takes the law into their own hands & defame consumers. The authority needs to remove businesses like Experian from the country. If Experian can't use honest desecration & get the correct information from consumers, we don't need you in our country!!!!
That's not good enough, Experian is being deceptive!!! I'm not going to your service desk, the whole reason I put up a review on Hello Peter, was to get a justified answer, to how Experian behave & other consumers can see for themselves, how businesses like Experian takes the law into their own hands & defame consumers. The authority needs to remove businesses like Experian from the country. If Experian can't use honest desecration & get the correct information from consumers, we don't need you in our country!!!!
MG
Mervyn G's update16 Mar 2026, 12:57
Reviewer Update
Good day
That's not good enough, Experian is being deceptive!!! I'm not going to your service desk, the whole reason I put up a review on Hello Peter, was to get a justified answer, to how Experian behave & other consumers can see for themselves, how businesses like Experian takes the law into their own hands & defame consumers. The authority needs to remove businesses like Experian from the country. If Experian can't use honest desecration & get the correct information from consumers, we don't need you in our country!!!!
That's not good enough, Experian is being deceptive!!! I'm not going to your service desk, the whole reason I put up a review on Hello Peter, was to get a justified answer, to how Experian behave & other consumers can see for themselves, how businesses like Experian takes the law into their own hands & defame consumers. The authority needs to remove businesses like Experian from the country. If Experian can't use honest desecration & get the correct information from consumers, we don't need you in our country!!!!