horrible servicer.

I have done that 6 times alread between April and May , like mentioned  on my email below:
 Re: EU-93117 [EXTERNAL] 8208080774087
Tamia Magengelele | Thu 14 May, 13:19 (12 days ago) |  |
to experianup





Good day , Did you read and understood my  query before  your response as I mentioned that I logged the dispute 5 times already .
On Thu, 14 May 2026 at 12:55, Experian Up <jira@experian-za.atlassian.net> wrote:—-—-—-—Reply above this line.Maila, Suprise commented:Dear Consumer, Thank you for your message. Please note that our team only assists with profile activations, support logging into your Online profile, cellphone and email address changes to your Online profile.To log a dispute on the UP! online platform:

1. Go to www.up.experian.co.za.
2. Log in with your username and password.
3. Once logged in, view your credit profile and check the accounts listed.
4. If you see any account that should be updated or removed, click on that account.
5. Select the option to “Log a Dispute” or “Dispute this Account.”
6. Follow the prompts to provide any details or upload supporting documents.
7. Submit your dispute request.

You will receive confirmation once your dispute has been logged, and Experian will investigate and update your profile as soon as possible.For any other queries, updates, or support, kindly log in to your active Up profile and submit your query there. You may also use one of our support channels: Chat to Ed on the Up platform
 WhatsApp a live agent: 079 127 4906 Thank you for your cooperation.Up powered by Experian 

Maila, Suprise resolved this as Done.Kind regards,
Customer Relations Centre |Consumer Care Consultant
Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch,7600
Tel: +27 86 110 5665
www.experian.co.za Reference Number EXP20260415-CD204077StatusCancelled
categoryAccountsdetailGood day, this account was paid up in July 2025, I did send Experian a paid up last year and it was removed not sure why its back, I have attached the same paid up letter I sent you last year already, please update your records; Disputed Account Name and Number: nullissueAccount settledoutcomeDispute incorrectly logged
Final CommunicationEmail Address: magengeleletamia@gmail.com
Email Message:  

Email Message: This e-mail (including attachments) is subject to the email disclaimer published on our website.
National Credit Regulator (NCR) Credit Bureau Registration No NCRCB16.

To see how we process your personal information please see our Privacy Policy on our website Privacy Policy






 |  | Recipients

---------- Forwarded message ---------
From: Tamia Magengelele
Date: Thu, 14 May 2026 at 13:19
Subject: Re: EU-93117 [EXTERNAL] 8208080774087
To:


Good day ,
Did you read and understand my  query before  your response as I mentioned that I logged the dispute 5 times already .
On Thu, 14 May 2026 at 12:55, Experian Up <jira@experian-za.atlassian.net> wrote:
—-—-—-—Reply above this line.Maila, Suprise commented:Dear Consumer, Thank you for your message. Please note that our team only assists with profile activations, support logging into your Online profile, cellphone and email address changes to your Online profile.To log a dispute on the UP! online platform:Go to www.up.experian.co.za.Log in with your username and password.Once logged in, view your credit profile and check the accounts listed.If you see any account that should be updated or removed, click on that account.Select the option to “Log a Dispute” or “Dispute this Account.”Follow the prompts to provide any details or upload supporting documents.Submit your dispute request.You will receive confirmation once your dispute has been logged, and Experian will investigate and update your profile as soon as possible.For any other queries, updates, or support, kindly log in to your active Up profile and submit your query there. You may also use one of our support channels: Chat to Ed on the Up platform
 WhatsApp a live agent: 079 127 4906 Thank you for your cooperation.Up powered by Experian Maila, Suprise resolved this as Done.Kind regards,
Customer Relations Centre |Consumer Care Consultant
Experian House, 3 Neutron Avenue, Techno Park, Stellenbosch,7600
Tel: +27 86 110 5665
www.experian.co.za
This e-mail (including attachments) is subject to the email disclaimer published on our website.
National Credit Regulator (NCR) Credit Bureau Registration No NCRCB16.

To see how we process your personal information please see our Privacy Policy on our website Privacy Policy
 
 


 Reference Number EXP20260420-CD207390StatusCancelled
categoryAccountsdetailThis was resolved in favour last year already , why is it now appearing on my report as in arrears with a balance or R2900+when I paid it in full.; Disputed Account Name and Number: nullissueAccount settledoutcomeDuplicate Dispute
Final CommunicationEmail Address: magengeleletamia@gmail.com
Email Message: 

 Reference Number EXP20260420-CD207390StatusCancelled
categoryAccountsdetailThis was resolved in favour last year already , why is it now appearing on my report as in arrears with a balance or R2900+when I paid it in full.; Disputed Account Name and Number: nullissueAccount settledoutcomeDuplicate Dispute
Final CommunicationEmail Address: magengeleletamia@gmail.com
Email Message: 

 Reference Number EXP20260415-CD204077StatusCancelled
categoryAccountsdetailGood day, this account was paid up in July 2025, I did send Experian a paid up last year and it was removed not sure why its back, I have attached the same paid up letter I sent you last year already, please update your records; Disputed Account Name and Number: nullissueAccount settledoutcomeDispute incorrectly logged
Final CommunicationEmail Address: magengeleletamia@gmail.com
Email Message:





Reference Number EXP20251224-CD125061 

How many times should I be logging this dispute as I have tried and tried and tried and tried .

if no further feedback received from the credit provider,  If I have sent you the POP that I got from there same credit provider, why am I suffering for their non response  when I have paid fully and on my side was able to  give you proof of payment?  I have comp**** why is Experian punishing me for the credit providers silence ?

image.png 201.13 KB

what more should I do as you just keep on closing my disputes without even giving a proper feedback ??????????? I have paid my debts and debts in full trying to rebuild myself