EZVIZ Security Cameras - Poor Quality and No Service

I purchased an EZVIZ's wireless outdoor camera, the BC1C just under a year ago. The camera out of the blue switched off and I havent been able to switch it back on since. The agents in South Africa and EZVIZ are refusing to repair or replace it, despite providing them with the proof of purchase. Given the cost of the camera I would expect far better service and response. Do yourself a favour, don't purchase EZVIZ devices.