Shocking Service

At the beginning of February 2016, I contacted FAB Water Engineering to come and do an urgent repair to my garden irrigation system. I have a borehole which services my garden and my swimming pool. I have contacted FAB no less than 4 times and have been told (over a period of nearly 2 weeks) that they are extremely busy and will be coming out. Quote: \a job card has been issued\". But nothing! I decided to find another company today (Thursday) and they are coming out to do the repair tomorrow (Friday). When I phoned FAB to tell them not to bother coming out - it was with a \"whatever\" kind of response. Terrible service and shocking attitude particularly from a lady called Elize. "